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Ravenswood Gardens Apartments
- Apartments
- Chicago, IL
About this business
Location details
4543 N Dover St, Apt 1A, Chicago, IL, 60640, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Unsatisfactory Showing Experience I was set up for a virtual showing today at 3pm. When I clicked the link for the virtual tour, I saw the Leasing Agent Lea was with another client. The Leasing Agent informed me she was going a little bit over and would call me back. At around 3:30pm or so(since I wasn't contacted back yet), I e-mailed and texted the Leasing Agent to double check the pricing on the studio units. It took the Leasing Agent 40-45 minutes to call me back(3:40/3:45pm). When she called, she asked if I still had ti... read more
Business response:
We strive to make any prospective residents feel welcomed and comfortable and have all their questions answered in a polite and compassionate way so we apologize for this unsatisfactory experience. Our sales teams are in the middle of the busy season, but you should not have felt rushed. We thank you for taking the time to share your feedback as it is invaluable for us to improve our service. We wish you all the best in your apartment search and ask you not to hesitate to reach out if you have any unresolved concerns.
Fantastic Management I lived at Ravenswood Apartments for three years. I wanted to give the Property Management a five star for such a wonderful experience. Chris was polite, efficient, and very professional the entire 3 years. I recommend living here!! Take care Chris! And thank you!!!
Business response:
We're sorry to see you go, Cecelia! Ravenswood Gardens is proud to provide our residents with excellent customer service, so we're thrilled that you received the five-star treatment from Chris. Thank you for the kind words.
Waste of Time I had scheduled an appointment to see one of their apartments, but they never showed up. Also make sure to read the reviews before you consider viewing their apartments.
Business response:
We're sorry to see this review of Ravenswood Gardens. We apologize for your experience with our leasing team. We would like to extend you an invitation to return so that we may show you the true hospitality that we aim to extend to our community. Please stop by the office or give us a call so that we can discuss your experience and how we can improve our services. We hope to hear from you soon. Thank you!
Complete waste of time Like the last review I had an appointment to view a studio. I arrived on time only to wait 17 minutes for the leasing agent. It turned out he was assisting a new tenant with signing their lease for the last available studio. I guess it was a blessing in disguise. I provided my feedback to management, but wanted to leave a review here as well.
Business response:
Hi Valencia, We are very sorry to hear that this happened. Unfortunately, we are unable to hold apartments, but we would be happy to let you know when another becomes available. If you are interested, please call us at (773) 985-1176. Thank you.
Unacceptable The guy stood me up after setting up a 3 pm appointment today. He never answered his phone after I waited outside the unit for 30 minutes. I contacted their office and no one answered after 3 calls. This is unacceptable and they should be reported for treating people this way.
Business response:
We're sorry that our staff did not live up to your expectations. Customer service is our most important job, and any failure in the process will be addressed immediately. Please contact us at (773) 506-1666 so we can make things right.
You get what you pay for The apartments are motel style places. I live in a one bedroom apartment and have parking (hard to come by in this city) for under 1000 dollars. I completely appreciate that fact, however, the building is poorly built. Windows are installed poorly, insulation doesn't exist, you can hear your neighbor sneeze, and it is all build on a cold weld. The manager is decent to work with, but he will never tell you when improvements are taking place in the building. One day I came home to my sidewalk torn apar... read more
Frequently asked questions about Ravenswood Gardens Apartments
How is Ravenswood Gardens Apartments rated?
Ravenswood Gardens Apartments has a 3.1 star rating with 36 reviews.
When is Ravenswood Gardens Apartments open?
Ravenswood Gardens Apartments is open now. It will close at 5:00 p.m.
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