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Rarecars
- Automotive
- San Jose, CA
About this business
Location details
521 Charcot Ave STE 159, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Be very careful before purchasing a vehicle from this dealer as they have not been honest in my car purchase I made with them 2/2023. They misrepresented a vehicle and its features to me which made the vehicle more valuable when it was not. For months I have tried to work with them to resolve the issue and they refused and told me they will take their chances in court. Guess where we are going now.
Business response:
Hi *****. You bought your husband a beautiful 17k mile 2009 Audi TT as a surprise gift for Valentines Day. There wasnt a single issue with the car. You called us after two weeks, saying you wanted to return the vehicle. We had more than 200 detailed pictures and videos, and the auction was live for one week, so you had time to check photos and ask questions. We copied and pasted the option listing from Carfax, and Audi reported that information to Carfax, so it was a CarFax features error. Yes, I agree we made a mistake stat... read more
Be very careful before purchasing a vehicle from this dealer as they have not been honest in my car purchase I made with them 2/2023. They misrepresented a vehicle and its features to me which made the vehicle more valuable when it was not. For months I have tried to work with them to resolve the issue and they refused and told me they will take their chances in court. Guess where we are going now. Hi *****. You bought your husband a beautiful 17k mile 2009 Audi TT as a surprise gift for Valentines Day. There wasnt a single ... read more
Be very careful before purchasing a vehicle from this dealer as they have not been honest in my car purchase I made with them 2/2023. They misrepresented a vehicle and its features to me which made the vehicle more valuable when it was not. For months I have tried to work with them to resolve the issue and they refused and told me they will take their chances in court. Guess where we are going now.
Business response:
Hi *****. You bought your husband a beautiful 17k mile 2009 Audi TT as a surprise gift for Valentines Day. There wasnt a single issue with the car. You called us after two weeks, saying you wanted to return the vehicle. We had more than 200 detailed pictures and videos, and the auction was live for one week, so you had time to check photos and ask questions. We copied and pasted the option listing from Carfax, and Audi reported that information to Carfax, so it was a CarFax features error. Yes, I agree we made a mistake stat... read more
Frequently asked questions about Rarecars
How is Rarecars rated?
Rarecars has a 4.6 star rating with 30 reviews.
When is Rarecars open?
Rarecars is closed now. It will open tomorrow at 10:00 a.m.
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