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Family Practice Urgent Care Minor Emergencies On Demand Telemedicine
8501 FM 407, Highland Village, TX, 75077, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
This facility is called a Rapid Med and provides Urgent ************* but it is not recognized as an Urgent Care. It is considered a Specialist. Very deceiving billing practice that it does not use Urgent Care Codes for patients to claim as an Urgent Care visit for insurance benefits when theyre advertised as an Urgent Care! Billing Department was very insensitive and rude to me when I asked for a receipt showing Urgent Care billing codes.
Amazing service and such caring staff. We know we will get taken care of when we go in to see them!
Business response:
Thank you, Claire, for taking the time to leave us a great review!
Last night I visited Rapid Med and the care I received was EXCEPTIONAL! The entire staff were “on point”, very efficient, and thorough! I will never hesitate to recommend Rapid Med Urgent Care! Thank you all for all that you do!
My husband and I went in for rapid Covid tests and PCR tests on Mon 12/14. We specifically asked for both tests and asked explicit questions about the tests. When our nurse did the nose swabs we asked if we were done with both tests. Well guess what? We called on Friday 12/18 for our PCR results and they said that we didn’t get the PCR test because we left the office! Their staff flat out lied and documented this lie as well. Now I’m dealing with their outsourced billing team to get a refund on the service they didn’t provid... read more
Great service. Thank you!
I have now been twice and I will be back again. All staff was amazing. Both docs I saw were so good at listening and being attentive. Clean, orderly, fast service. Highly recommend!
I went in yesterday after signing in online which was super helpful and quick once I got in. I was greeted by the sweetest staff. I absolutely loved the nurses and the NP that took care of me. Mind you, I had a disgusting cough which could’ve been Covid (thankfully it wasn’t), but they didn’t make me feel like I was “dirty” or anything. They even went above and beyond for me and called around to see what other places could have the rapid results testing so I wouldn’t have to wait 5 days to know. They addressed all my concern... read more
My family has been seeing Dr. John Gomez & his staff for 13 years. He has treated me for Meningitus 3x, helped discover my HASHIMOTO’s autoimmune along with now helping to manage my hypothyroidism. He has also seen my family for a concussion & a ridiculous amount of broken wrists, arms, sprained ankles, fractured legs & collar bones ..... (crazy right?) plus the usual cold/flu or sinus. Needless to say, everyone at Rapidmed does what it takes to help each patient be diagnosed, heal & recover. Dr. Gomez employs only the best ... read more
Business response:
Dr. Gomez and the Rapid Med team have been happy to care for you and your family for 13 years and is pleased to continue to do so. Thank you for taking the time to leave such a great review. ❤️
Don't go unless you have a bank account full of cash. Super pricey, and they take forever! For us being the only patient in there it took more than two hours!
Business response:
We are sorry to hear that your experience did not meet your expectations. We strive to give our patients the fastest, most affordable care as possible. If you would like to share more details about your experience, please call (972) 966-1980.
Rapid Med Urgent Care has a 4.7 star rating with 1,927 reviews.
Rapid Med Urgent Care is closed now. It will open at 9:00 a.m.
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