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Randy's Lube and Auto Care Center

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4.6
138 reviews
|Oil Change Stations|West View, PA 15229 United States

1031 W View Park Dr, West View, PA 15229 United States

(412) 939-0225

http://randysexpresslube.com/

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4.6
138 reviews
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Anthony D. review for Randy's Lube and Auto Care Center
Anthony D. on Yellow Pages

6 years ago

05/16/2017, 04:27 AM
I had a similar experience as the other reviewer. I had my breaks done there 5 months ago. Earlier this week, I took my car for inspection and found out that they didn't cut the rotors properly when they put the breaks on, and also used after market pads when they said they weren't using them. Lesson learned. Don't get breaks done at an oil change shop.
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Jerry L. review for Randy's Lube and Auto Care Center
Jerry L. on Citysearch

6 years ago

02/05/2017, 01:15 AM
I used to enjoy doing business here (Terry is a standup guy, extremely professional), until I was introduced to Randy. He talked me into letting him do a rear brake replacement (rotors and pads for $300.00). Five months later, when I go to get it inspected, the inspection mechanic tells me - I need rear brakes! Then (after looking further into it) I discover, he marked up the parts 227% !!!When I looked at the original invoice from Randy - It says he replaced the FRONT brakes. When this discrepancy is brought up with Randy, he tells us - The invoice was misprinted and insists he replaced the rear brakes. If you want to read the entire review (I apologize for it's length) you can find it on other sites (yelp) that allow more content in their reviews. To make a long story, as short as possible - Randy was completely unprofessional, called my son a liar (as well as the inspection mechanic.....see a trend here? Disagree with him....and your a liar), refused to honor his previous work (or lack thereof) and will not discuss this huge discrepancy.......because he can't. He knows there are things he can't explain, told me he didn't have a phone number for me and that's why he didn't contact me (read your own invoice genius, it's right at the top.....now who's a liar?). I wish I would have never met him and was still doing business with Terry. Word to the wise........An Oil Change Shop is not necessarily a Repair Shop. I learned my lesson.
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