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Randolph Communications
- Business Services
- Asheboro, NC
About this business
Location details
317 E Dixie Dr, Asheboro, NC, 27203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am from Sanford and have Randolph Comm for my Internet and we had an issue last night. First one since 2018. I just contacted RC and spoke with a wonderful young lady who took the time to listen to me and get me on schedule for today. She saw the issue immediately. Now a days you normally do not get customer service like this. Wished I would have remembered her name, but whoever I spoke with was great! Everyone needs an employee like that. Kudos to you all. Keep up the great work. Pam Hall
Absolutely wonderful! Great service, friendly, fast and reliable! Love them!
I have had an amazing experience with Randolph Communcations! After dealing with many utility companies throughout my life in many different large/small cities, Randolph Communication has nailed the customer service secret sauce! The customer service team anticipate my needs, actually follow-up with me, and make my experience a true pleasure. If I could give the company 10 stars I would do so! Stephanie and Rachel are the best! Tamara Hunt
Bate and Switch: I switched to RC sometime in 2017 from Century Link and the change to better service was absolutely great. The first 1-3 years anytime we had an issue they were spot on. Had to replace a router and an extension devise once... no charge. Months later we had a phone issue and they came right out... no charge. CenturyLink came out a lot and never charged a cent. In 2021 our router-wi-fi failed. They would not send a technician out w/o a charge PLUS now I'll have a monthly fee for the router and have to do mys... read more
One of the worst companies I’ve ever dealt with I’ve had problems since Christmas of 2019 and they’ll always give the same response over the phone to hard reset the router and even tried to blame the tv and tried to blame Microsoft Bc the only problems are coming from 2 separate Xbox’s and on top of that the phone service continuously went down to the point they were down here atleast once every two weeks till they just replaced the wires and yes we run off the fiber optic and still there’s lag every three seconds and their ... read more
This business sucks my service is always down and the bill is way to high for the very poor service they provide
love the staff and their customer service.
Best customer service.
Frequently asked questions about Randolph Communications
How is Randolph Communications rated?
Randolph Communications has a 3.7 star rating with 241 reviews.
When is Randolph Communications open?
Randolph Communications is closed now. It will open on Monday at 9:00 a.m.
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