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Rancho Federal Credit Union
- Finance
- Downey, CA
About this business
Established in 1936. Rancho Federal Credit Union (RFCU) has been serving members and families since 1936 - meaning that we are celebrating our 80th Anniversary all this year! Rancho Federal has strong ties to union workers, and a long tradition of dedicated service. Unlike profit-driven banks, Rancho Federal believes it is our obligation to promote financial literacy and help our members build wealth - as opposed to looking for ways to make money at every turn. Rancho Federal is financially sound, with over $80 million in to... read more
Location details
12620 Erickson Ave H, Ste h, Downey, CA, 90242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been a member of Rancho Federal Credit Union for several years, and I can confidently say they provide exceptional service. The staff is friendly, knowledgeable, and always willing to go the extra mile to assist. Whether it’s everyday banking, loans, or special programs, Rancho FCU offers great options tailored to members’ needs. Their personalized approach and genuine care make them stand out from larger institutions. I highly recommend Rancho Federal Credit Union to anyone looking for a trustworthy, community-focuse... read more
I’ve been a member for years & I recently updated my email for better communication I don’t use the one on file anymore, it was updated I thanked the girl but no one told me I wouldn’t be able to access my online banking account after to simply ck my balance it says it can’t authenticate my email, single mom here I need to keep track of my money so tried automated system & it froze my account cuz idk what access code it needs & no one is available on weekends I can’t call anyone for help now I got to figure out where to borr... read more
Terrible service over the phone. The employees’ tone and attitude always make it seem like it’s an inconvenience for them to do their job.
My debit card always seems to be locked on a weekend for no reason. And there is ZERO customer service on the weekend. So I'm stuck without a debit card or access to my money all weekend. Plus they never show up on ANY mobile pay apps..(Zelle, PayPal, etc..) I've been with this credit union for 30 years and have always been happy with the customer service, it seems in the last few years, I've had nothing but issues. Constant fraud on debit cards, and one being a loss to $1000s due to fraud on my debit card in which they said... read more
They keep freezing my account because I’ve been trying to purchase a laptop for school. They unfroze it and then I tried again the next day, declined check and card again. Did exactly what RFCU told me over the phone. Drove back and forth to different Best Buys about 4-5 times. Wasted gas, time. Going insane. And they act like it’s not a big deal every time. I have a deadline to meet and thanks to RFCU, I’m very close to missing that deadline unfortunately.
Frequently asked questions about Rancho Federal Credit Union
How is Rancho Federal Credit Union rated?
Rancho Federal Credit Union has a 2.8 star rating with 21 reviews.
When is Rancho Federal Credit Union open?
Rancho Federal Credit Union is closed now. It will open on Monday at 9:00 a.m.
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