Ranch House Inn and Suites

Mr X 

on Google

a week ago

I rarely write reviews, but my experience at this hotel was absolutely horrific. The cleanliness of the rooms was beyond unacceptable—roaches were everywhere, making my stay not only uncomfortable but downright unsafe. To make matters worse, the front desk staff were completely unhelpful, and the manager’s response was nonexistent. I was promised a refund via email, but nothing was resolved. Reaching out to customer relations has yielded no results either. This level of neglect and poor service is appalling. I cannot stress ... read more

samantha Allen 

on Google

4 weeks ago

Stayed here as we needed a place for the weekend for Legoland down the road. We booked online it said it had breakfast it no longer does but theres a ihop in front of it. They do not tell you about a 150 deposit until you check in that you get back a few days later If the room is good when checking out. Soon as we walked in bad smell and hot! Turned the ac down went to dinner came back still hot. Slept without the blankets. There are roaches and here is a picture of one that crawled from under the bed and died! I went to tel... read more

Amanda Hoyt 

on Google

a month ago

Only thing going for this place is how close to Legoland it is. We booked this room under the impression that if we booked with a credit card then there would be no deposit since that's what it states on the website but at check in, they said they still were taking a $150 deposit. When questioned, they point you to a sign in the lobby that talks about the deposit. Then, the plan was to park at the hotel then just take an uber to Legoland to avoid the parking fee. When we went to the desk to just let them know we were leaving... read more