Ramada by Wyndham Edmonton South

Bim Lu 

on Google

a week ago

I seldom give bad reviews but this hotel really deserve a 1 star. The location is okay and the price is ok. But the worst part is the customer service. We arrived Friday at 2:40pm. They even send in my email a pre-arrival check-in. I filled it up before we arrived. When we arrived there, we asked if we can have the room. The lady in front said that they will ask the cleaner if it's already available. We waited and at 3:05pm, I saw the lady at the front desk left to go home. She didn't updated us nor inform the next person in... read more

J F 

on Google

a week ago

Only one elevator was working, which caused 10–15 minute waits just to reach my floor. On top of that, my room key constantly stopped working and had to be reprogrammed multiple times — very frustrating. The room was dirty. One bed had stains that looked like blood, and the other had hair and visible dirt. When I asked for clean sheets, I was told to wait until the next day and that I should have noticed it at check-in. No one followed up or came to the room the next day, and when I went back to the front desk, I was told I ... read more

Rogel Reyes 

on Google

a week ago

I recently stayed at Ramada Calgary trail for a 3-night getaway and had a wonderful experience overall. The staff were incredibly friendly and accommodating from the moment I checked in. The lobby was clean, modern, and welcoming. My room was spacious, well-maintained, and came with all the essentials—comfortable bed, strong Wi-Fi, and a clean bathroom. Housekeeping did a great job each day. I especially appreciated the quiet atmosphere, which made it easy to relax after long days of sightseeing. The on-site restaurant offer... read more

Stacey Hutton 

on Google

a week ago

If I could give a zero star review, I would. There was only one elevator that was functional, with 6 events over the two nights I stayed. Waited 15 minutes every time we wanted to leave. The stairwell is locked down completely and is 100% a safety hazard, I almost called emergency services to confirm if it was illegal or not. The hallways and rooms were humid, not just hot. Air conditioner in the room did not work at all. The stairwell smelled of urine and was disgusting. The ice machine looked like it has sprung a leak for ... read more