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Ralph Honda
- Car Dealers
- Rochester, NY
About this business
At Ralph Honda, located in Rochester, between Buffalo and Syracuse, we are your Rochester Honda dealer destination. Ralph offers Upstate and Western NY a large inventory of quality new & used vehicles, trucks, SUVs, and passenger vans. Our experienced sales staff, along with our expert finance department, works with you to select and finance the vehicle that best meets your needs and lifestyle.
Location details
3939 W Ridge Rd, Rochester, NY, 14626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
My experience could not have been more disappointing. When I arrived to drive the CR-V I had made an appointment to see, it was on a lift with the wheels off. The salesman, Joe, did not think this was a big deal, even as I wasted 90 minutes on Father’s Day. I was not pleased and asked to share my frustration with a manager. That man, Don, was more understanding. He said, “This is on us. “We screwed up.” Don said he would contact me and share the mechanic’s findings so I could decide whether it was worth looking at the car an... read more
Atempt to turn business around Looks Like getting rid of the sales manager (Michael Ralph ) one of the owner sons.Who had given this business a bad name seems to be working.Keep it up!
Happy with my New Accord Recently Bought a Honda Accord here. Last one I bought was also from Ralph - in 1994 ! I love this one as much as I loved the last one. Very happy with the whole process. It was easy and I got a fair price.
Sleezy Met with the Sales Man of the Year for 2007-2010 to consider purchased of a Honda on the lot. Caught him manipulated the kelly blue book vaue by putting in options the car did not have so it would inflate market value higher than what they were selling it for. What an insulting and disappointing experience. Be very careful. They are willing to lie to get a sale.
update Automotive Dealer Pleads Guilty to Harassment of a Female Customer! Michael Ralph on behave of Ralph Pontiac Inc. 3939 west Ridge Road in the town of Greece was charged with Assault and Harassment of a female customer. After a confrontation which occurred while she was attempting to pick up her new 2007 Honda Ridgeline on December 30th 2006.The female customer refused to comply with the dealers demand for additional funds for the vehicle over and above the contracted and agreed upon pricing. Due to the confrontation s... read more
Nice to be remembered... Went in for service on my CR-V (15,000 mile maintenance) and was pleased to have everything done fast and within my budget. The service department guys are always friendly and helpful in answering any questions I have. And of course, my salesman (Tony) recognized me, remembered my name and asked me how I was doing. Itâs nice to know that Iâm not just a closed deal to him after I left with my new truck. This is my third vehicle from Ralphâ¦and itâs the little things like that that keep me going... read more
Ralph Honda I just purchased my new Accord at Ralph Honda. It was a great experience with the sales-team. They helped me choose a car and were a pleasure to work with through the entire process. Other dealers are often pushy, but the Ralph Experience was great. When I pulled in the service department for my first service appointment, Steve Pecora greeted me with a positive attitude, and they had me in and out in no time. I highly recommend Ralph if youâre in the market for a car.
Great Dealership, Staff, Sales & Service I bought a 2010 Honda Civic from this dealership a little over a year ago and I had a very positive experience with the purchasing process. Their staff is very knowledgeable and I am treated like one of the family. In addition, their service department has been excellent as I have had the vehicle in for all of the regularly scheduled maintenance. They always go above and beyond and basically exceed any expectations I have.
$12,000.00 pile of scrap! We recently purchased a 2006 Chrysler Town and Country from this dealership only to find out that it had major engine troubles. Only 6 months after owning this car the entire engine needs to be replaced. Ralph Honda wanted nothing to do with us other than to tell us to "contact Chrysler". If you are not going to stand by a product you see do not sell it. They charged up $12,000.00 for a pile of junk and I want a refund! Stay away from this place as they offer you no recourse. I have four sons that w... read more
Frequently asked questions about Ralph Honda
How is Ralph Honda rated?
Ralph Honda has a 4.8 star rating with 4,610 reviews.
When is Ralph Honda open?
Ralph Honda is closed now. It will open tomorrow at 9:00 a.m.
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