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Rairdon's Dodge Chrysler Jeep of Kirkland
- Car Dealers
- Kirkland, WA
About this business
At Rairdon's Chrysler Dodge Jeep RAM of Kirkland, we believe in a culture of care. We strive to offer every customer a car buying experience that caters to each individual’s needs. From scheduling vehicle demonstrations to financing assistance, our culture of care ensures you’ll find the car you want at a price you can afford. With over 3600 Google reviews, and a 4.1 out of 5-star overall rating, our culture of care goes above and beyond to meet every individual’s needs.
Location details
12828 NE 124th St, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | 9:30 a.m. to 8:00 p.m. |
If I could give less than a star I would. Unfortunately I have to agree with the other BBB reports. To bad I didn't come here first. I found a 2024 Ram 1500, SN #RN138173, This truck was advertised for $36,000 on the **********, ******, ********** and Kirkland websites. It was physically at the Kirkland lot, where I went and drove it, submitted my financing, once approved, I decided to take the truck. Once I got my purchase order, there were a few extras added to the vehicle. Extended warranty $4,633, Lojack $795, Maintenanc... read more
Finally on our last 2 (free) oil changes. My husband took our car in this time with a (scheduled) appointment. After 1.5 hours he inquired why it was still in service. The customer service *** didn't seem to loke that question and took a while to get our vehicle and then proceeded to upsell some additional services. My husband told him we were not interested and just wanted our car after already asking why it was taking so long with an appointment we had (oil changes are literally 30 minutes if you don't know what you're doi... read more
What a mess . I purchased a used truck from our of state and was told it would be registered in ****** for me. A month later I still have no way to register the vehicle in ****** because no paperwork was sent to me or the **** I received a notification that my Washington plates were ready at the dealership. I contacted them and they said that was automatically generated when they were on the way it's been a week now and still nothing even though they said they would send them to me so a could take it in to the **** So much f... read more
This has been hands down my worst dealer experience in my life. I've been buying cars for 30 years, and i've never been treated so poorly as with this dealer. the service department is a disaster...and if not for the warranty work i'd go elsewhere. i only wish i'd read all the horrible reviews before i got this far. How this is still happening I do not know. and if I could give zero stars i would.
Do not do business with this car dealership. Classic bait and switch sales techniques: very dishonest. Unfortunately, I completely agree with all the other one star reviews.
I bought a used 2012 F250 on mere years eve 2023. Test drive went fine. They claimed they put new brakes on it. On my way home the breaks started to screech really bad. I bought it back as its a safety issue. Along with this the defrost didnt work either. So they agreed to fix both issues. They took 4.5 weeks to fix my truck. The loaner car they gave me had expired plates (that I didnt notice when I took it) and a really bad pull to the right. I tried to switch it for another loaner and it was all they had. After getting a s... read more
This happened in begging of August** **** told me I was approved for financing and I had to put a down payment of $11,000. Great, no problem. I asked them not to run my card until I called bank and raised my spending limit. While I was on hold with my bank they ran my card and when it was declined they tried to run it for $50. That set off a fraud alert on my account and it was immediately frozen, this was a Saturday so there was nothing I could do until Monday. The next day (Sunday) the manager (I think) told me that I had ... read more
I had a very unpleasant experience with the ************ center recently. The customer service was appalling. On Tuesday 7/18 I dropped my vehicle off for various issues Ive been experiencing as well as some normal maintenance. On Friday 7/21 I called to check in on the status of my vehicle as no one had reached out to give me an update yet. The service advisor on the phone informed me that my driveshaft had been modified and I would need to approve 2 hours of labor to look into it further. I told her this was an issue as my... read more
The service department is TERRIBLE. I bought a Pacifica from **************** less than 4 years ago. The Auto Start/Stop feature stopped working. They charged $200 for diagnostics and $300 for the repair, which was a new Auxiliary battery.When I went to pay, the cashier told me the aux battery died after less than 4 years because it was "poor quality". I told them I shouldn't have to pay when they sold me a "poor quality" part, and I shouldn't have to pay the diagnostic fee if this was a known problem.Their general manager p... read more
Frequently asked questions about Rairdon's Dodge Chrysler Jeep of Kirkland
How is Rairdon's Dodge Chrysler Jeep of Kirkland rated?
Rairdon's Dodge Chrysler Jeep of Kirkland has a 4.2 star rating with 6,317 reviews.
When is Rairdon's Dodge Chrysler Jeep of Kirkland open?
Rairdon's Dodge Chrysler Jeep of Kirkland is closed now. It will open at 8:30 a.m.
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