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4224 Main St, Grasonville, MD, 21638, United States
Get directionsI’m extremely dissatisfied with the handling of my home mitigation process. I trusted them based on my insurance provider’s recommendation, but the experience was unprofessional and costly. Their job was to determine if there was mold in my basement. They found none but advised me to bring in a plumber for a moisture issue, which I handled. Beyond that, Rainbow conducted additional work..removing cabinets, countertops, and flooring, widening drywall gaps, and detaching appliances—without ever obtaining my permission or notif... read more
Do not hire them, do not allow your insurance company to hire them. Things broken, destroyed, perfectly fine stainless steel items thrown in the dumpster and written off as loss, while open paper napkins were KEPT. Inept, ignorant, two-faced liars. Do not believe anything they promise. Remove anything of value before they come. Found things wrapped and set aside out of the way... can only assume intended to pick up later. Leg broken off antique stand. Can not say enough bad things about them, and keep it PG. Run.
Do not hire them, do not allow your insurance company to hire them. Things broken, destroyed, perfectly fine stainless steel items thrown in the dumpster and written off as loss, while open paper napkins were KEPT. Inept, ignorant, two-faced liars. Do not believe anything they promise. Remove anything of value before they can. Found things wrapped and set aside out of the way... can only assume intended to pick up later. Leg broken off antique stand. Can not say enough bad things about them, and keep it PG. Run.
Prompt, Honest, Professional and Friendly
Because of the good reviews, I called this company about two weeks ago due to significant water in my basement. They immediately sent someone over to get the information necessary to give us an estimate. A week later, they had still not sent an estimate. I called multiple times and finally received a call back. The man that I spoke to said that they weren't able to write the estimate because they needed to know how big the basement was and the extent of the damage. I'm not sure why they would waste my time sending someone ov... read more
Rainbow Restoration of Stevensville has a 4.4 star rating with 52 reviews.
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