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Rails San Francisco

4.4

About this business

Location details

541 Hayes St, San Francisco, CA, 94102, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 6:00 p.m.
Tue11:00 a.m. to 6:00 p.m.
Wed11:00 a.m. to 6:00 p.m.
Thu11:00 a.m. to 6:00 p.m.
Fri11:00 a.m. to 6:00 p.m.
Sat11:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.414 reviews
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Claudia Chang's profile image
Claudia Chang 
3 months ago

I’m at the end of my maternity leave and have been so stressed about the fact that I have nothing to wear to the office that fits my postpartum body. Thank goodness Debbie was there to come to my rescue today! She and I immediately connected as new moms, and she went to work pulling out a variety of pieces she thought would suit me and my needs. She even tackled my most daunting task as a petite girly: pants. I fully did not intend to revamp my entire wardrobe at Rails when I walked in today, but the care and attention from ... read more

Maria and Ryan's profile image
Maria and Ryan 
3 months ago

Nice store but hardly any men’s stuff. The men’s stuff they have are all very small. Waste of time coming here. Better to go online. 

anapaola house's profile image
anapaola house 
3 months ago

Truly incredible customer service, Debbie the asst. manager resolved a mistake I made with my order right away. The whole process was so seamless and very friendly staff here. Hands on personal customer support is so hard to come by nowadays. Highly recommend working with her! 

Phil Chacko's profile image
Phil Chacko 
6 months ago

I bought a bomber jacket from here a couple years ago. I loved the jacket, and wore it on nights out, but the zipper broke. I took it back in, hoping Rails would do right by the customer due to shoddy workmanship, but unfortunately they simply said it was out of warranty and didn’t do anything for me. Poor durability for the money. 

Christina Shih's profile image
Christina Shih 
9 months ago

I've found it's dangerous to be wandering on Hayes St to kill time before a performance. I always end up buying some clothes. This time it was a great jacket with interesting details like blanket stitched borders on the lapels and the Peter Pan collar Tiffany, the sales associate, was so helpful, unobtrusive, and patient. My new credit card was declined by Barclays because of their security procedures with new cards and I eventually just gave up and used another card. After multiple phone calls to Barclays they lifted the se... read more

Frequently asked questions about Rails San Francisco

How is Rails San Francisco rated?

Rails San Francisco has a 4.4 star rating with 14 reviews. 

When is Rails San Francisco open?

Rails San Francisco is closed now. It will open at 11:00 a.m. 

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