Radial

Rachel Hope 

on Google

a month ago

[[I’ve written maybe 3 Google reviews before this one in my life.]] This was probably the most confusing and unsettling healthcare experiences I’ve ever had. The entire process was filled with confusion, incompetence, and a shocking lack of respect for patients seeking mental health support. It’s genuinely terrifying that this level of disorganization exists within a mental health clinic, where patients are supposed to feel safe, supported, and treated with basic dignity. I would strongly encourage anyone considering this cl... read more

Jason Franklin 

on Google

4 months ago

Even though I was a patient at their prior facility in Bklyn I still can't get through to them. The woman who does phone evaluations before scheduling apptnmnts is a big part of the problem. She's entirely inadequate. I attribute that to poor training. She thinks an fMRI is a treatment. And claims it costs $38,000. Their website offers Ketamine and the Gammacore device for vagus nerve stim but in fact they do NOT offer these treatments according to the same woman. She knows nothing about insurance coverage. She just makes up... read more

Mike Saunders 

on Google

4 months ago

Even though I was a patient at their prior facility in Bklyn I still can't get through to them. The woman who does phone evaluations before scheduling apptnmnts is a big part of the problem. She's entirely inadequate. I attribute that to poor training. She thinks an fMRI is a treatment. And claims it costs $38,000. Their website offers Ketamine and the Gammacore device for vagus nerve stim but in fact they do NOT offer these treatments according to the same woman. She knows nothing about insurance coverage. She just makes up... read more

A K 

on Google

6 months ago

They told me they take Medicare but wouldn’t see me because I have Medicaid as a secondary insurance, which makes no sense as theyd be billing Medicare