Rachel Cooper Mercado MD

Anonymous 

on Wellness

13 years ago

Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Did this provider ever postpone your appointment? No, they never postpone my appointment Are you confident that this provider will continue working with you until a solution is reached? Yes, I know I can count on them to find a solution 

Anonymous 

on Wellness

13 years ago

Did this OBGYN treat you with respect? Yes 

lgn 

on Wellness

13 years ago

One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. 

Anonymous 

on Wellness

13 years ago

Did this OBGYN promptly notify you about any test results? Not really, it was about average 

Anonymous 

on Wellness

13 years ago

Does this provider always take that extra step to make you feel special? Yes, I always enjoy my appointments Does this provider adhere to the customer is always right policy? Yes, they listen to all complaints and make every effort to correct the situation. Has this provider ever cancelled your appointment on you last minute? No, they didn't cancel on me last minute Would you recommend this provider to others? Yes Did you experience unnecessary pain during your visit? No 

JLH 

on Wellness

14 years ago

I wish they had a few more staff members on hand so that the wait time was shorter. When making an appointment it is usually about 10 days for their first available appointment, so if you need to see someone right away this would not be the place for you. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. 

Anonymous 

on Wellness

14 years ago

Were the waiting room chairs comfortable at this provider's office? Yes Does this provider remember you and your circumstances at every appointment? Not really. I usually have to remind them. Were the staff members able to answer your questions? Yes, they were able to answer my questions Were the restrooms well-stocked at this provider's office? Yes, they were well-stocked Was this provider's office easy to locate? Absolutely! It couldn't have been easier! 

Anonymous 

on Wellness

14 years ago

Was this provider willing to stay open late to accomodate your needs? Sometimes, but most of the time they don't 

Anonymous 

on Wellness

22 years ago

Did this provider answer all of your questions? Every question I had was answered thoroughly Was this provider's staff friendly? Yes, they went above and beyond Did you leave the office feeling satisfied with your visit? Completely!