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Raceway KIA is a New and Pre-Owned Automobile Dealership - We Offer New Kia's and Servicing for all makes and model vehicles. Come in today and see what we have for you.
4044 US-9, Freehold, NJ, 07728, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
0 stars if I could. my situation is based on the service department. specifically, Nicolas ********. I had my Kia Soul towed here for motor problems. they said 2 fuel injectors were bad, changed them and the car still had the same problem. I dropped it off 3 more times after this all within a 3-week span. second time they said couldn't find an issue. third time they said they drove it 31 miles and no issues. that time I had them change the oil and change the other 2 fuel injectors, which they "blew out" I was told by Nic "I ... read more
I'm sharing the email I wrote to my salesman at Raceway Kia in Freehold that took place on 12/27/24. It was a total bait and switch maneuver. I caution you not to do business with this dealership. ================================================================================ Good morning, Justice, I need to express my dissatisfaction with the purchase process for the 2025 Sportage. Initially, I came in with the intention of purchasing a fully-loaded 2024 Sorrento, but after negotiations, the car exceeded our budget. I the... read more
If I could give zero stars I would. This dealership is inattentive to its customers. I bought a new car in July and because I live out of state they told me they deal with an outside agency to do the registration paperwork which is part of the fee I paid. Thirty-plus days after I bought my car and after several phone calls to the dealership, they advised me to complete a Limited Power of Attorney to file my registration. It took several days for them to forward the POA to me. 60 days later I still do not have a valid registr... read more
If I could leave zero stars I would. My Kia ******* was towed to this dealership on June 24th with a motor issue that was the result of a greater recall as per our mechanic. After some back and forth it was determined by *** that yes, the issue was due to a larger recall. One week, two weeks, three weeks.. nothing, no update no call so of course, we reach out to the service department to be told theyre waiting for the parts. Another week goes by, another 4 days go by, call again, same story, waiting for parts. Finally on JUL... read more
As a first time buyer my experience during purchase was tiring and frustrating, and it has proven difficult to cancel a warranty that I felt forced to buy because they did not want me to leave without overpaying +6k on a car. I was told if I get a 4k warranty I can take the car 1k above MSRP. They tried to take advantage of women who know nothing about car sales. 4k for a warranty I may not even use is outrageous and I have been emailing and calling with no response. Extremely unprofessional and lacking in the excellent cust... read more
This dealership is a big scam. They have bait and switch like crazy. They are not a pleasant team to deal with and have wasted my time by coming in multiple times and still trying to overcharge me for a used vehicle I was looking to purchase. Their management team as well as salespeople were not helpful and showed no regards for the customer. They exhibit extremely poor sales tactics and I would not recommend anyone using them or buying a vehicle from them.After assurances and set price that was agreed on, they had still tri... read more
We have bought 4 cars in this dealership. We bought a 20k certified car for our daughter a month ago and it has been a nightmare. The car started having issues within 2 weeks, we called several times and no one got back to us. We had to show up to the dealership in order to have the car checked. It is not the fact that the car had an issue, because that can happens, it is the fact that NO ONE got back to us after several calls and emails. To make everything more fun, we never received the plates and registration.... again, a... read more
Business response:
We don't take this lightly and will be reaching out immediately to ensure that this is taken care of and that you feel satisfied for your troubles, thank you kindly.
Raceway Kia of Freehold Sep 13, 2020 thereviewwriter77 "Share reviewEmbed reviewWrite an updateEdit..." Share review Embed review Write an update Edit review 9/13/2020 I put well over 20% down on our purchase and they sold me GAP insurance anyway. They gave me some kind of argument that I could get a lower interest rate with the purchase of GAP insurance. Boy did I fall for a scam and one that seems illegal to me after reading all of the papers carefully that I signed. They say the interest rate cannot be contingen... read more
Raceway *** tries to rip you off. Over-prices their cars compared to other *** dealers. They under-value your trade compared to other *** dealers.Buyer beware. Raceway *** is not where you want to shop for a new car.
Raceway Kia has a 4.1 star rating with 1,418 reviews.
Raceway Kia is closed now. It will open at 9:00 a.m.
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