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R & L Plumbing
- Contractors
- San Francisco, CA
About this business
Been in business for 30 years we are fiduciary plumbing company we pay our technicians by the hour the old fashion way , we do not pay our technician a commission check on what they sell , or bonus checks to the high earners on quarterly reports , it’s not the way we do business we are the biggest service company in the bay area 50+ we specialize in property management companies , multiunit buildings high-rise buildings water shut off boiler shut off‘s
Location details
5425 Mission St, San Francisco, CA, 94112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Something weird is happening with plumbers in SF (it’s private equity, but that’s beside the point). Almost every plumber is using AI assistants to schedule appointments that they either call back and cancel, or never show up for. It’s miserable to be a customer these days. Not R&L. We called on a Saturday afternoon when we knicked a water line and I spoke to two humans. Before that, two 24/7 plumbers didn’t pick up, one scheduled an AI appointment and didn’t show, and our plumber from literally the day before canceled after... read more
I called after hours on the weekend with a clogged toilet issue. I spoke with Saul who advised me because it was after hours the rate is doubled and if I could wait till the next day it would be less costly. I didn’t want to wait. Saul asked a few questions to access the issue. He advised me he would hate for me to pay double the money for an issue I might be able to solve on my on. He then gave me instructions on how to resolve the issue and said if I was not able to fix the issue I can call back to set up an appointment. I... read more
Pricing: We called prior to the appointment. They told us they charge $209 per hour. The plumber came and found that the problem was actually pretty stupid: the hose for the dishwasher was down, not up, so it was leaking. He just put it up (took 1 min) and then run dishwasher for 15 min to see that the leaking stopped. After that he left pretty happy that it was such a easy job. The company sent a bill for $264. I guess it's extra for us calling for plumber to fix a 1 min job?
AMAZING Customer Service, follow through, working with the city on permits, showing up promptly and pricing. Calling, emailing & texting us every step of the way. On top of that they are extremely competent in their trade. Thank you Saul, Paula & Israel! I HIGHLY recommend R&L Plumbing.
Very professional. Friendly. Came as scheduled. Did great work.
Frequently asked questions about R & L Plumbing
How is R & L Plumbing rated?
R & L Plumbing has a 4.7 star rating with 224 reviews.
When is R & L Plumbing open?
R & L Plumbing is closed now. It will open at 8:00 a.m.
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