Quest Diagnostics Tower Square

marlene l. 

on Birdeye

a year ago

One of the laboratory technicians in that place is the worst that there is assisting clients. Every time I have visited this place the woman acts rude and intolerant. Today she crossed the limit, I took my twin daughters to have some labs done and I don't know why when the time came for the appointment the other technique didn't find the order for one of my daughters in the system and she told me to go to Ask for the written order and come back and just knock on the door and you wouldn't have to wait. I did but to my dism... read more

Jeff H. 

on Birdeye

a year ago

Lab technician "couldn't find" my doctor's request and didn't ask any additional questions like the spelling of my name...just turned me away. Quest corporate support said they found it, and so did the tech I later worked with, when I rescheduled later that day. That tech though gossip'd with a co-worker through half the blood test, which bothered me. That is how mistakes are made; not paying attention to what you're doing. I also had to ask her to repeat herself several times as she was soft spoken. The second time, she act... read more