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5150 Graves Avenue, San Jose, CA, 95129, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 3:00 p.m. | |
Tue | 7:00 a.m. to 3:00 p.m. | |
Wed | 7:00 a.m. to 3:00 p.m. | |
Thu | 7:00 a.m. to 3:00 p.m. | |
Fri | 7:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Superb customer service - convenient high tech appointment scheduling and check in, no wait, highly professional phlebotomists!
Worst staff ever. One of the staff memeber was good(Korean lady ) and had suggested to give frozen sample without waiting in line. I went there and asked them take it , I was sent back. I came again with appointment and the rude staffer instead of taking my sample on appointment time busy eating their lunch and kept me wating for an hour even with the appointment. While collecting the sample, she did not know how to use the system, I felt new staffer , not professional , lazy.
I don't know why a simple blood test takes them 8 days+ to process. Still hasn't come out yet.
We had an extremely distressing experience during our recent visit. My husband came in for a very simple blood test—something that should have taken only a few minutes. His veins are clearly visible and prominent, making it a straightforward procedure even for trainees. However, the nurse who performed the blood draw demonstrated a shocking lack of skill and professionalism. She repeatedly inserted and manipulated the needle for nearly 10 minutes, causing unnecessary trauma and visible pain. My husband, who has a very high p... read more
The technician, whose name I sadly forgot, was excellent. He had a great attitude, he was friendly , professional, and good at his job. He communicated the status to all present. My whole experience was great and timely. The location was convenient, with ample parking.
Quest Diagnostics San Jose Graves Avenue has a 3.1 star rating with 102 reviews.
Quest Diagnostics San Jose Graves Avenue is open now. It will close at 3:00 p.m.
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