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Quest Diagnostics Norwalk Cross Street
- Laboratory Testing
- Norwalk, CT
About this business
Location details
40 Cross Street, Norwalk, CT, 06851, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
If the healthcare industry can make one feel like a nameless number in a vast sea of not-care, Quest Centers is right up there. Hire receptionists. It's ridiculous that you walk into an office and signs posted all haphazardly tell you to visit the kiosk to check-in. I watched a poor elderly couple who couldn't figure it out and had to help them. The chairs are deplorably uncomfortable and the waiting room is way to small to be pleasant, especially when some people were coughing.
Timely, professional service and friendly atmosphere
There was only one technician working in the Norwalk Cross St office even though the office was busy. I was taken in for treatment 35 minutes after my appointment time. I arrived 10 minutes before my appointment time. The technician was on her cell phone toward the end which further delayed my departure. Other patients were just as frustrated.
The staff was incredibly rude, didn’t complete all then needed tests and were very combative. Going to a different location to do future tests.
Frequently asked questions about Quest Diagnostics Norwalk Cross Street
How is Quest Diagnostics Norwalk Cross Street rated?
Quest Diagnostics Norwalk Cross Street has a 2.5 star rating with 104 reviews.
When is Quest Diagnostics Norwalk Cross Street open?
Quest Diagnostics Norwalk Cross Street is closed now. It will open on Monday at 7:00 a.m.
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