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Quest Diagnostics Jacksonville
- Laboratory Testing
- Jacksonville, FL
About this business
Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance for patient... read more
Location details
9890 Hutchinson Park Dr, Jacksonville, FL, 32225, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 2:00 p.m. | |
| Sun | 8:00 a.m. to 12:00 p.m. |
Terrible experience today. I checked in using their text that they sent. 15 minutes early. Never saw my name pop up but waited. After my appointment time I checked in again and they told me I was late and had to reschedule. I used their kiosk to check in as a standby and waited an hour. One of the technicians looked at me with glazed eyes when I explained the situation. She never did anything. I ended up walking out due to other commitments.
Hutchinson Park Location - Scheduling was seamless through the website. Check-in was very easy through their text messaging service. They were on time. The wait was very little, if any. Although all the technicians are friendly and professional, I especially like scheduling when I know BC will be there. She is a fantastic phlebotomist. She is very personable and makes you feel comfortable. I barely feel anything and leave with just a pin prick. You can barely tell you had blood drawn. She is a GEM!
I just had a horrible experience at this location. There was only 1 person working 4 people waiting. I was a walk in but when I registered I was advised of an opening on the screen in 30 minutes so I thought great. The staff member then yelled at me that she was not taking any walk ins and to go somewhere else . I have never been spoken to that way and tried to explain that I had just made an appointment. The place is cluttered and appears dirty and staff beyond rude. Never again.
Rude staff, long wait times, and filthy office.
Frequently asked questions about Quest Diagnostics Jacksonville
How is Quest Diagnostics Jacksonville rated?
Quest Diagnostics Jacksonville has a 3.5 star rating with 185 reviews.
When is Quest Diagnostics Jacksonville open?
Quest Diagnostics Jacksonville is closed now. It will open tomorrow at 7:00 a.m.
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