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Quest Diagnostics Grand Rapids Downtown

3.8

About this business

Location details

515 Michigan Street Northeast, Grand Rapids, MI, 49503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.819 reviews
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Nicole Strode's profile image
Nicole Strode 
on Google
3 years ago

I walked in and out in 20 minutes! Very nice staff! :) 

Michael Trupke's profile image
Michael Trupke 
on Google
3 years ago

Walk-ins have a decent chance of success as they only schedule 10 appointments per day as of now. (Bring a mask because it's a medical facility the vaccine doesn't count) I walked in right at 6:50 am when they opened for a job drug screening and was signed in and taken care of right at 7am. Sherry and Stephanie did an amazing 5 star job! Respectful, friendly, and helpful. Very impressed by these two professionals. Stephanie and Sherry both deserve recognition from Quest. Sherry has been there for over 30 years and is wonderf... read more

Marisa Salazar's profile image
Marisa Salazar 
on Google
4 years ago

Working for Quest Diagnostic was literally the worst job I have ever had! DO NOT WORK FOR THEM. First I had to beg them to start my training. I had to wait a whole month sitting waiting for a response without getting paid. Finally they did it over the phone which made it super confusing to learn what I needed too. I was a medical examiner who would travel to peoples home to preform examination for life insurance polices. They do not pay for mileage and I did not have an hourly rate. I would only get paid for the service. I h... read more

Bob Stanage's profile image
Bob Stanage 
on Google
4 years ago

I have been there several times and do not like the sign in process, after you sign in they ask what you are there for, what is the point of signing in if they can't look you up right there? They just have faxes, no computer in the reception area to look you up. It's annoying when someone in the next room starts asking questions or giving facts to the person that you are talking to. 

Charles Timm's profile image
Charles Timm 
on Google
4 years ago

I would not go back here simply due to the automated phone system. I had to literally call 8 times. Each time took at least 5 minutes and at no point was I able to talk to anyone. The system hung up on me mulitple time because it could not understand me. I have no accent and was born and raised in west michigan. 

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Frequently asked questions about Quest Diagnostics Grand Rapids Downtown

How is Quest Diagnostics Grand Rapids Downtown rated?

Quest Diagnostics Grand Rapids Downtown has a 3.8 star rating with 19 reviews. 

When is Quest Diagnostics Grand Rapids Downtown open?

Quest Diagnostics Grand Rapids Downtown is open now. It will close at 6:00 p.m.  

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