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Quest Diagnostics Florence PSC

3.1

About this business

Location details

190 Nonotuck Street, Ste 104, Northampton, MA, 01062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.110 reviews
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Billi C.'s profile image
Billi C. 
8 months ago

January 22, 2025, I had a great experience today for Blood work  DONNA was the best for my nerves over an important Blood Work for my Cardiologist. She has exceptional people skills as well as being kind and knowledgeable about every question I had. She had to  do paperwork and process my patient and insurance information.. Her expertise at drawing blood was easy and painless too! I am having trouble with insurance and she took the time to write down information and websites for help with my bill and Lab Work. I was glad to ... read more

Matthew G.'s profile image
Matthew G. 
9 months ago

I would not recommend this place to even my enemy. It's not very hard to help people and be kind. They seem to go out of their way to do the opposite. The gentleman who takes blood at this location should be removed from healthcare and will be reported to the FL Department of Health. Go anywhere else in the area for a better experience.  

Colette W.'s profile image
Colette W. 
10 months ago

I’ve just moved to Largo, FL and I was in need of lab work. Having used Quest in MA I thought it would be my best option to get it on 2nd Ave SW near my home.  My appointment was scheduled the day prior,  at 10:50 AM. I got a call later in the afternoon, the day I scheduled, from my husband’s doctor indicating they needed him to have a cardiac test which would have interfered with my blood work appointment at 10:50.  I went to the lab at 7:20 AM with the hopes they could take me earlier. After signing in, I sat and waited fo... read more

George M.'s profile image
George M. 
a year ago

Spent over one hour with cust svc ...No HELP...then hung up!! Can not print history of Blood work results !!!  

Dee P.'s profile image
Dee P. 
a year ago

I am writing to express my sincere gratitude for the outstanding service I received from Dora at Quest Diagnostics, Miramar, location. Her professionalism and attentiveness were truly remarkable, and her passion for her work was evident in every interaction. I have rarely encountered such high-quality medical service, and Dora’s dedication was a key factor in making my experience so positive. Her exceptional service makes a significant difference, and I believe it is important to acknowledge and appreciate employees like he... read more

Carmen's profile image
Carmen 
a year ago

Girl came in to draw blood carrying her phone with loud music playing when I said I've been coming here for years and never had anyone come to draw blood playing loud music. She said it might not be to your taste but we are allowed to have music! I said it was not calming music and asked her to turn it down, she did slightly. Quest needs to vet their employees and not allow them to play rap music during their blood draws. Very unprofessional! Dr. Carmen G. Burds 

Bitsy B.'s profile image
Bitsy B. 
a year ago

All this high technology Quest site, but they can't keep your doctors lab order for more than 2 weeks at the Merritt Island location. Most people go every 3 to 6 months for labs, For the past 3 yrs this is the scenario...Go to doc appt. He orders labs and sends to Quest, I set next appointment in 3 months. Week before that appointment I schedule labs with quest..go to quest and they NEVER have the order in their system. So siting all your technology when you can't even keep orders in your system is BS.  

J's profile image
a year ago

Threw my pee out without looking at it. Latino lady excuse? Not enough pee when it's 2/3 full. Unprofessional and rude to me  

Darrell C.'s profile image
Darrell C. 
a year ago

It's been 4 months since my last visit to Quest in Cleburne. Once again it was a good experience. Both my wife and I went for lab work today. Dalana and Valencia were wonderful. Always kind and professional. I believe most people leaving these bad ratings are just hangry! I don't really expect people to be in a good mood having to do lab work but come on, stop taking it out on these ladies. If you have/had a good experience then do the right thing and leave them a good review. I know we are not the only ones with no complain... read more

Frequently asked questions about Quest Diagnostics Florence PSC

How is Quest Diagnostics Florence PSC rated?

Quest Diagnostics Florence PSC has a 3.1 star rating with 10 reviews. 

When is Quest Diagnostics Florence PSC open?

Quest Diagnostics Florence PSC is open now. It will close at 6:00 p.m.  

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