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Quest Diagnostics Costa Mesa - Newport

3.7

About this business

Location details

1640 Newport Boulevard, Costa Mesa, CA, 92627, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.796 reviews
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Jenny Finnigan's profile image
Jenny Finnigan 
on Google
5 days ago

I waited 30 minutes longer than my appointment time. However, the phlebotomist, who wore cool eyeliner and performed my titer test, was quite nice and did a good job on me. 

Samuel Ayala's profile image
Samuel Ayala 
on Google
6 days ago

DON’T WALK-IN ,For the kind of money Quest owners charge our insurances. They shouldn’t be short staffed but they always seem To be …Never walk in unless you want to wait 2 hours or more . Need to work on the importance of walk-in patients. 

Elijah J's profile image
Elijah J 
on Google
2 weeks ago

Do not do come to this location!!!!! Dreadful, experience. No front counter staff, and expect to be turned away even if you have a blood order. Don’t even try to walk in either. Employees don’t want you here!!! They had two appointments out an hour apart and a stand by list of 10 people that wasn’t going down. Every couple minutes a worker would come out from the back asking us to leave due to the length of the line, advising we make an appointment when they clearly had enough time for a walk in. Crazy behavior, actively goi... read more

Saphira Traveler's profile image
Saphira Traveler 
on Google
2 weeks ago

I’m not sure how this place even has decent reviews. Would give 0/5 stars if possible. Extremely poor customer service, staff couldn’t care less about you. Customers waited two hours and couldn’t even be seen in the end, WHAT A WASTE OF TIME. No one is in the front, it’s a ghost town. Tumbleweeds can be seen blowing around as the patients in the waiting room grow cobwebs trying to get help. The way to check in is with a Kiosk. We had to come in for a walk in appointment and we were chided and shamed by the staff who gave us ... read more

James jones's profile image
James jones 
on Google
2 weeks ago

Really bad customer service 

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Frequently asked questions about Quest Diagnostics Costa Mesa - Newport

How is Quest Diagnostics Costa Mesa - Newport rated?

Quest Diagnostics Costa Mesa - Newport has a 3.7 star rating with 96 reviews. 

When is Quest Diagnostics Costa Mesa - Newport open?

Quest Diagnostics Costa Mesa - Newport is closed now. It will open at 8:00 a.m. 

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