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Quest Diagnostics

1.0

About this business

Location details

525 El Camino Real, Menlo Park, CA, 94025, United States

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WeekdayScheduleStatus
MonClosed
Tue07:00 a.m. to 11:30 a.m.
Wed07:00 a.m. to 11:30 a.m.
Thu07:00 a.m. to 11:30 a.m.
Fri07:00 a.m. to 11:30 a.m.
Sat07:00 a.m. to 11:30 a.m.
SunClosed
1.03 reviews
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Elizaveta Bakunina's profile image
Elizaveta Bakunina 
a month ago

Awful service. Please avoid this location. I would also suggest that Quest Diagnostics remove the “walk-in” option from this site listing because, in practice, it does not appear to exist. During the hour we were waiting, none of the walk-in patients were accepted. My son and I waited for approximately an hour, only to be denied service at 11:20 a.m., despite the posted business hours indicating that the location is open until 11:30 a.m. If staff need additional time for packaging specimens, paperwork, or closing procedures,... read more

Louise Lima's profile image
Louise Lima 
a month ago

Never come here as a walk-in. I couldn’t find an appointment available and it said walk-in’s were an options so I decided to try it. At check-in they said 30-60 minutes. I waited for 2 hours and they still couldn’t tell me how much longer it would be. 

larry stpierre's profile image
larry stpierre 
a month ago

Terrible joke place, nothing to help first timers don't know what to do. No one there, sat there long time, looks like appointments only, they need put up sign says appointments only because you will not see anyone, only someone comes out call your name and closes the door, no one there to help you or first timers. 

Aishwarya Ghumekar's profile image
Aishwarya Ghumekar 
3 months ago

Had an appointment at 7.10 am and was taken in on time. The process was quick 

Mandy Lowell's profile image
Mandy Lowell 
4 months ago

I did a walk-in; the phlebotomist was pleasant, and cautioned me that he had an appointment scheduled in 10 minutes, so if I was not checked in within a few minutes, my wait would be 30-40 minutes. I had no problem checking in at the kiosk. I had already scheduled an appointment, but first available was 3 weeks out. I followed reviews that suggested to arrive at 7 when Quest in Safeway opens, and it worked for me. When I left, at 7:10 or so, there were 2 people in the waiting room. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 1 star rating with 3 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Tuesday at 7:00 a.m. 

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