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Quest Diagnostics

3.7

About this business

Location details

11110 Medical Campus Rd Ste 244, Hagerstown, MD, 21742, United States

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WeekdayScheduleStatus
MonClosed
Tue07:00 a.m. to 12:30 p.m.
Wed07:00 a.m. to 12:30 p.m.
Thu07:00 a.m. to 12:30 p.m.
Fri07:00 a.m. to 12:30 p.m.
Sat07:00 a.m. to 12:30 p.m.
Sun07:00 a.m. to 11:00 a.m.
3.737 reviews
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Nicole's profile image
Nicole 
a month ago

I had a great experience at this location. Theresa is an exceptional phlebotomist! I am making this my new location for all future lab work. Just a note for ease of finding their office, the blue entrance (where Quest is located), is at the front of the medical building. Go to the second floor, and turn right. Suite 244 is on the left. 

Karen Coker's profile image
Karen Coker 
a month ago

Teresa does a wonderful job. She’s a one woman show and runs the Hagerstown Quest lab all alone. Teresa always lays me down and never complains about the extra time it takes(I hate needles) If you need a blood draw go to her—she does it flawlessly 

Anca Love's profile image
Anca Love 
a month ago

Teresa is an outstanding phlebotomist. I have routine bloodwork done quarterly, and she has never missed a vein or had any issues. She is consistently warm, professional, and a pleasure to interact with every visit. Having worked in the medical field myself, I do notice that this location appears understaffed. Unfortunately, my interactions with management have been disappointing. The workflow would greatly benefit from a dedicated staff member to manage patient registration, especially given the steady influx of patients I’... read more

D. Higgins's profile image
D. Higgins 
a month ago

I come here on a routine basis, and my experience has been consistently excellent. I often leave laughing, which really speaks to how positive and comfortable each visit is. Teresa is truly exceptional. I’ve had rough experiences in the past with bloodwork—missed veins, blown veins, and multiple sticks—so I used to dread appointments. Since coming to this location, Teresa has been the only phlebotomist I’ve seen, and she has never missed a vein. Her skill, professionalism, and great bedside manner make every visit stress-fre... read more

Aus Han's profile image
Aus Han 
a month ago

Most of the negative reviews I saw were about setting an appointment and the staff so I decided to book my blood test with this quest. When I arrived I used the info from another reviews about finding the blue exit, and room 244 on floor 2. Once there i used the little kiosk tablet to sign in which asked basic questions such as the order number of what labs I was getting the test for(which was on the sheet I brought with), date of birth and addresses ect. It then asked to scan the front and back of my ID and asked if I was u... read more

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.7 star rating with 37 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open at 7:00 a.m. 

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