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Quest Diagnostics

3.5

About this business

Location details

1000 Keller Pkwy, Keller, TX, 76248, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
Tue7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
Wed7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
Thu7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
Fri7:30 a.m. to 12:00 p.m. 1:00 p.m. to 4:30 p.m.
SatClosed
SunClosed
3.5171 reviews
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Holly Dillon's profile image
Holly Dillon 
5 days ago

Jerry at the Keller location was awesome. Even though it was busy he got everybody through efficiently, had a great personality and best of all he didn’t hurt me. Didn’t even feel it! 

L B's profile image
L B 
6 days ago

Biggest problem: the computer system is always failing. The technician does everything they can to get the information processed but their system keeps freezing and messing up. This is the second time I have used Quest this year and it was the same issue the last time — different technicians. I waited way too long just to get a simple blood draw while other people were waiting in the lobby for their turn. It wastes everyone's time unnecessarily. Plus the poor tech is not only trying to draw blood, but also having to deal wit... read more

Michele Brumwell's profile image
Michele Brumwell 
3 weeks ago

Phoebe was very professional and pleasant. She was quick and painless with the blood draw and I have no bruising at all. 

Chad Russell's profile image
Chad Russell 
4 weeks ago

Fully automated phone system. Can't speak with a rep directly. I have questions i need answered. I'll take my business elsewhere. 

lilian haddad's profile image
lilian haddad 
a month ago

I had a really great experience at this lab. The staff were very kind, understanding, and professional, and the facility was clean and well organized. I went there for a blood test, and the whole process was quick, easy, and handled with great care and professionalism. The only thing I didn’t really like was that the waiting area was quite small. Other than that, everything was smooth, easy, and well done. Compared to some of my previous experiences at other labs, which unfortunately were not very pleasant, I was genuinely i... read more

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.5 star rating with 171 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:30 a.m. 

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