Quest Diagnostics

J J 

on Google

a month ago

If you are doing a walk-in, do it early morning or after 1:00. You will not get any help from this company on the phone or at the office with no front desk. Try using the underground parking lot. And they leave at 11:40 to 1:00 for lunch even though it's supposed to be 12 to 1. The reason for all the stars is Wendy Munoz, she is an exemplary employee. It is indeed her merit to consider a managerial position somewhere else. I witnessed her successfully resolve a conflict with a client, as if she were a supervisor. She was abl... read more

Silvie Faccio 

on Google

4 months ago

I had an appointment at 10am and fasting for blood work. The place does not have a front desk and the technician calls people in after you sign in electronically. I had to use the bathroom and no one was available to help. When it was my turn I said hello and the heavy set curly hair African American lady did not respond. She told me to go to room #3 and then said that my name was misspelled so she did not have an order in the system. She told me to get the paperwork I had at home and to come back as walk in basis. I came ba... read more

Traveling With Welt 

on Google

a year ago

First time coming here and I must say that I'm highly impressed. The service here was pretty quick and easy. I literally only waited five minutes in the lobby. The check-in is pretty simple as well. Just make sure you bring your ID and insurance card so that you can scan it. I absolutely loved the staff. They wasted no time with getting people in and out. Appointments are highly recommended, so definitely schedule one. 

Дмитрий Ямпольский 

on Google

a year ago

Customer service non-existent. Lab technicians are rude and non-carring. The reception window is shut and boarded from inside. No one in the receptionist place to talk to. Came in for my appointment on time. Checked in through my cellphone. The system didn't register me. I was ignored for 30 minutes until I asked what happened. They told me that I didn't check in and said to get on stand-by list. Waited another hour to get lab samples taken. 

Irina Logra 

on Google

7 months ago

I've been there several years ago and my experience was wonderful. Now searching for a lab to do some tests I was looking at the reviews and at first was discouraged by the amount of negative reviews but after more googling figured out that apparently, it is normal for a lab. I guess people don't leave good reviews for a lab that often. I went to Quest Diagnostic in San Pedro one more time and everything was excellent. I made an appointment before coming in. The place is relatively busy so I can see how walk-ins can take mor... read more