Quest Diagnostics

J J 

on Google

2 months ago

If you are doing a walk-in, do it early morning or after 1:00. You will not get any help from this company on the phone or at the office with no front desk. Try using the underground parking lot. And they leave at 11:40 to 1:00 for lunch even though it's supposed to be 12 to 1. The reason for all the stars is Wendy Munoz, she is an exemplary employee. It is indeed her merit to consider a managerial position somewhere else. I witnessed her successfully resolve a conflict with a client, as if she were a supervisor. She was abl... read more

Dominic Cummins 

on Google

4 weeks ago

This place is a joke. They never told me I needed to schedule an appointment to simply drop something off. In all the time I was there getting tests nobody thought to tell me? But sure as heck they give you a slip of paper and ask you to give them a good review on the survey! Then I get here and use the system to check in and the system says, “you are checked in. Here is your number. Someone will call you shortly.” Then you sit here for 30+ minutes for someone to finally come out only to be told, “no, that’s not how it work... read more

Traveling With Welt 

on Google

a year ago

First time coming here and I must say that I'm highly impressed. The service here was pretty quick and easy. I literally only waited five minutes in the lobby. The check-in is pretty simple as well. Just make sure you bring your ID and insurance card so that you can scan it. I absolutely loved the staff. They wasted no time with getting people in and out. Appointments are highly recommended, so definitely schedule one. 

Silvie Faccio 

on Google

5 months ago

I had an appointment at 10am and fasting for blood work. The place does not have a front desk and the technician calls people in after you sign in electronically. I had to use the bathroom and no one was available to help. When it was my turn I said hello and the heavy set curly hair African American lady did not respond. She told me to go to room #3 and then said that my name was misspelled so she did not have an order in the system. She told me to get the paperwork I had at home and to come back as walk in basis. I came ba... read more

Joseorellanafs Saratoga 

on Google

a month ago

They need training to know how to treat children or more experienced people to draw blood from children.The young lady who tried to draw my son's blood just put the tourniquet on and left for over a minute, leaving my son with the tourniquet on his arm. I'll take it off. She got angry and told me not to take it off again.