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Quest Diagnostics
- Laboratory Testing
- Marrero, LA
About this business
Location details
4700 Wichers Dr, Ste 103, Marrero, LA, 70072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 4:30 p.m. | |
| Tue | 6:00 a.m. to 4:30 p.m. | |
| Wed | 6:00 a.m. to 4:30 p.m. | |
| Thu | 6:00 a.m. to 4:30 p.m. | |
| Fri | 6:00 a.m. to 4:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I was thrilled to see how organized and efficient this facility is. The staff is hospitable and professional. I was called in within 5 minutes of arriving and the lady who did my bloodwork made me feel comfortable. (I don’t like needles) She was fast and I didn’t feel the little stick that she warned me about. Before I knew it, I was done and on my way home! 100% satisfied!🙌🏼
Overall I was pleased with my visit. A staff member was in the lobby assisting patients with the log in process. Very helpful. The staff was professional and courteous. I believe Quest Diagnostics has become too reliant on automation. It took me a while to learn that my first choice for service was permanently closed, leaving me with one choice for service on my side of the Mississippi River. That one choice causes me to driver further to get my require lab work. This location should be open later in the afternoon and on w... read more
I had a scheduled appointment and still had to wait almost 30 mins to be seen. Once in the back the tech that was "helping" me could not have been slower or less interested in her job. She had ZERO personality and I could not wait to get out of there. I used to go to the Gretna Quest Lab and it was great there, I wish it had not closed. This one in Marrero should be more efficient since it is supposed to be a combination of the 2 labs. They schedule 3 people in each 10 minute time slot. This is not working well for Quest at ... read more
Everyone who may need to have Labs done "PLEASE MAKE AN APPOINTMENT" I'm Soo glad I did! Quest opens @ 6:30am , my appt.was ,for 7am as soon as I signed in,@ 6:50 I was called! In & out .All appts are called 1ST, and Walk-INS have up to 2 hour wait.I was impressed@ the professionalism of this system. Things flow much better whenever we follow the rules . Everybody, make your appointment online & not over the phone .I had a 6:40 FASTING BLOODWORK appointment .it was made, & I was given a confirmation # via phone 2 ... read more
The technician who I had did a great job of minimizing the pain of the needle insertion and withdrawal. I have a neutral opinion of the friendliness. My feeling is this office is understaffed or poorly managed since generally the personnel do not seem happy about their job. Additionally the management ignores customer satisfaction by making those waiting to be served endure a very loud slamming entry/exit door each time it closes which is often. This could be minimized by installing some weather stripping to the frame. A man... read more
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 4 star rating with 150 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is open now. It will close at 4:30 p.m.
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