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Quest Diagnostics

2.9

About this business

We offer convenient access to high quality testing and services throughout the United States. We have laboratories in or near all major cities, and esoteric testing laboratories on both coasts, providing a broad range of services to our customers. Convenient specimen collection options include in-office phlebotomy and courier services and more than 2,000 conveniently located patient service centers across the country. 

Location details

3541 Randolph Road, Charlotte, NC, 28211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.994 reviews
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Katherine W's profile image
Katherine W 
on Google
a day ago

The phlebotomist had zero compassion or bedside manner. I told him of my daughter's intense fear of needles and that she really rather have the blood draw on her inner arm, but he pressed that he would only do it from her hand without even checking her other arm. She said it hurt SO bad. We've gone to this office many times and every other phlebotomist has had a successful blood draw from her inner arm on the first stick. The one time we had him before he had someone else do it when we said we'd like it from her inner arm. T... read more

AdrienneLMBT's profile image
AdrienneLMBT 
on Google
a week ago

I took my Mom there today to get some bloodwork done. The lab technician who said she was the “head” technician who works multiple locations told my mom to sign something she could not read or see. When I asked her to let her see it she became hostile. When I told her my mom needed a butterfly needle she didn’t acknowledge my request. I had to ask if she heard me, and she said yes in a hostile tone. I attempted upon leaving to let her know that there was no disrespect meant by asking to see what she wanted mom to sign, and w... read more

Alexandr R's profile image
Alexandr R 
on Google
2 weeks ago

Приехал в пятницу в 2 часа дня. Уже закрыто. Поменяйте время работы 

Shae Lee's profile image
Shae Lee 
on Google
4 weeks ago

It's unprofessional and quite disrespectful to have to sit shoulder to shoulder in small waiting room for over a hour. 

Paul Stevens's profile image
Paul Stevens 
on Google
2 months ago

They didn’t know what a complete blood count test was. Very rude too 

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.9 star rating with 94 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 6:00 p.m.  

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