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Quest Diagnostics

3.4

About this business

Location details

885 Kempsville Rd Ste 210, Norfolk, VA, 23502, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Tue7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Wed7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Thu7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Fri7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
SatClosed
SunClosed
3.499 reviews
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dollmaster89's profile image
dollmaster89 
on Google
5 days ago

Sept 19, 2025. Early morning people starting to come in. Tell me why theres only 1 person that’s working? I realized 2 other staff went out to buy food. It’s horrible theres no reason for me to wait almost an hr to just a simple drug test. Don’t come here. Go to concentra or Lab corp. 

Eric A's profile image
Eric A 
on Google
a week ago

It's so easy to book an appointment online for whichever location and/or time works best! I always use the Kempsville location and have ALWAYS had great service!! The technicians are so sweet and friendly and are compassionate when I bring my husband back because I will sometimes get light-headed with blood being drawn. Love this location! 

Jasmin Whitehead's profile image
Jasmin Whitehead 
on Google
3 weeks ago
shemroy johnson's profile image
shemroy johnson 
on Google
3 weeks ago

Lack of professionalism and lack of patient safety. The phlebotomist used my 2 year old son as a pin cushion and then informed us hours later the wrong tubes were drawn. Do not recommend. 

Valeria Wlms's profile image
Valeria Wlms 
on Google
a month ago

The phlobotomist Jackie was a true gem. She was working solo and was so very professional and pleasant. She greeted me with a smile and was so interactive during my labs. She is top tier. I complimented her on her customer service and one of her responses was she love what she does. KUDOS young Lady Again, a year later 2025 Ms. Jacqueline is the ultimate professional. Even working alone her customer service surpasses the best. She worked diligently to get my labs into the system because they were not. I appreciate having per... read more

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.4 star rating with 99 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 12:30 p.m.  

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