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Quest Diagnostics

3.5

About this business

Location details

885 Kempsville Rd Ste 210, Norfolk, VA, 23502, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Tue7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Wed7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Thu7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
Fri7:00 a.m. to 12:30 p.m. 1:00 p.m. to 3:30 p.m.
SatClosed
SunClosed
3.5117 reviews
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Marcus Ryninger's profile image
Marcus Ryninger 
3 days ago

The person at the lab drawing blood was polite and professional and that part of the experience was very easy. However after that is done I get a phone call telling me just a few of my results. What am I supposed to do with the phone call? I can't take a phone call to my primary care position. I can't take a phone call and look up that information on the internet. And then the people giving me the phone call tell me it's not that important. Well then why did you call me and make me stress for days before I actually get the r... read more

TIM YOON's profile image
TIM YOON 
a week ago
Kennith Cameron's profile image
Kennith Cameron 
4 weeks ago

Had to knock on the door, lady in red scrubs finally came and opened the door demanding did you knock. It was obvious she had just woken up. I replied yes are you not open at 7? The other lady finally showed up later and still they wouldn't see more for more than an hour which is outside the time my labs had to be performed. No hello, no attempt at service , no attempt at communicating at all. Not doing business with these companies where you can't show up on time. 

AMINE CHAOUATE's profile image
AMINE CHAOUATE 
a month ago

Very slow bad unprofessional rude lost people 

Morethanenough's profile image
Morethanenough 
a month ago

I forgot the doll face phlebotomist that that helped me she wore glasses I think her name started with an M either way she got me in and out love her customer service. Keep her and give her a raise. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.5 star rating with 117 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:00 a.m. 

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