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Quest Diagnostics

2.6

About this business

Location details

340 E North Ave, Lombard, IL, 60148, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 3:30 p.m.
Tue7:30 a.m. to 3:30 p.m.
Wed7:30 a.m. to 3:30 p.m.
Thu7:30 a.m. to 3:30 p.m.
Fri7:30 a.m. to 3:30 p.m.
Sat7:00 a.m. to 12:00 p.m.
SunClosed
2.6214 reviews
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Samantha Mao's profile image
Samantha Mao 
on Google
a day ago

Bad experience 3X. Walked in at 3pm on a Thursday, lady says no drug screenings after 2:30pm. Next day, had an appointment for 2:00pm was few min late due to traffic. Got there and said not accepting anyone after 2:00pm. Even showing had an appointment and have a time span of 15 min max for being late. The lady was very rude. So which is it, no drugs screens after 2:30pm or 2:00pm with an appointment??? Next day, now its Saturday morning. Checked in, and not accepting for walk-ins. No one at the front for assistance. This pl... read more

Kelly Curry's profile image
Kelly Curry 
on Google
a week ago

Been here a few times and it's always fast and easy. I typically make an appt a few days ahead of time for a Saturday. This past Saturday I checked in on my phone when I pulled into the parking lot and they called my name the minute I walked in the door...didnt even wait for one second! The tech wasn't overly friendly but she was professional and quick. I'm not a hard stick and have no issues with needles so I'm low maintenance. I was back out the door headed to my car in 5 minutes. I think the key is to make an appointment ... read more

Sandy B's profile image
Sandy B 
on Google
2 weeks ago

I had an appointment and the check in machine thing could not find me also that check in this is very bad. My friend was there hour before me and thought he checked in, after waiting an hour they said he was not checked so he left. Very nice and friendly lady that took my blood. Next time I will go to the hospital or Bright lights for text. Many were so upset in the waiting room. 

Kleid G's profile image
Kleid G 
on Google
3 weeks ago

Check in Kiosk is not intuitive for some use cases and staff gets angry when u try to ask a simple question…. Door is always locked… I had to wait 15 minutes to pickup a specimen kit 

Christina caravello's profile image
Christina caravello 
on Google
4 weeks ago

Very unprofessional and rude workers. You will wait hours for your testing to get done. Multiple workers and a room full of guests in the waiting room. I waited hours and then they told me to leave once 15 minutes before, I was not able to get my blood test. They ignored us towards the end of the time and stopped serving and taking guests before 12 pm. The worker yelled at us and said they aren’t taking anymore people and it was not even closing time. They took people a minute before us got rude and disrespectful and a huge ... read more

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 2.6 star rating with 214 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open tomorrow at 7:30 a.m. 

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