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Quest Diagnostics

1.6

About this business

Location details

12319 N Mopac Expy #210, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.623 reviews
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Theone S's profile image
Theone S 
on Google
8 years ago

For those compelled by their insurance carrier to use Quest for all their labs, be forewarned that the place is notoriously understaffed. I waited for over an hour today to have routine blood work drawn as a steady stream of patients crowded the waiting room. As other reviewers have pointed out, this remains a chronic problem for Quest diagnostic centers throughout the Austin area. It is thoroughly unreasonable to expect one phlebotomist to be responsible for managing all the front desk duties AND all the labs and other test... read more

Theone's profile image
Theone 
on Google
8 years ago

For those compelled by their insurance carrier to use Quest for all their labs, be forewarned that the place is notoriously understaffed. I waited for over an hour today to have routine blood work drawn as a steady stream of patients crowded the waiting room. As other reviewers have pointed out, this remains a chronic problem for Quest diagnostic centers throughout the Austin area. It is thoroughly unreasonable to expect one phlebotomist to be responsible for managing all the front desk duties AND all the labs and other test... read more

T Stateson's profile image
T Stateson 
on Google
8 years ago

For those compelled by their insurance carrier to use Quest for all their labs, be forewarned that the place is notoriously understaffed. I waited for over an hour today to have routine blood work drawn as a steady stream of patients crowded the waiting room. As other reviewers have pointed out, this remains a chronic problem for Quest diagnostic centers throughout the Austin area. It is thoroughly unreasonable to expect one phlebotomist to be responsible for managing all the front desk duties AND all the labs and other test... read more

Ransom Eli's profile image
Ransom Eli 
on Google
8 years ago

If you love the Post Office, you'll love this place. Rude staff. Go to another branch if you can. Avoid this place 

Allie Logan's profile image
Allie Logan 
on Google
8 years ago

Rudest staff I've ever experienced. Will never return to this location. 

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Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 1.6 star rating with 23 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is open now. It will close at 6:00 p.m.  

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