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Quest Diagnostics
- Laboratory Testing
- Frederick, MD
About this business
Specialties Good health starts with KNOWING. When choosing a lab, consider such extras as being able to schedule an appointment, get reminders and access test results anywhere. You'll find them all at Quest Diagnostics. More reasons that 5 million+ people and their healthcare providers choose Quest: - More than 2,200 Patient Service Centers nationwide - Get results on your smartphone, tablet, or desktop throughMyQuest™ - Paperless billing, online bill paying, and payment options likeEasy Pay™ - Payment assistance... read more
Location details
Liberty Professional, 165 Thomas Johnson Dr Bldg Suite H, Frederick, MD, 21702, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
5 stars for my second visit for these orders was my visit to 165 Thomas Johnson Dr was fine and as expected. However, the lab in Capital Womens Care at 61 Thomas Johnson Dr, the phlebotomist there on 6/25 is unprofessional, sloppy and rude. This initial visit for these orders would receive negative stars if possible.
Lady taking blood was rude to me, as well as an older woman in the waiting room. The issues were out of our control, and it was extremely unprofessional. I have been to this location multiple times and every time I have a bad experience with the staff. Do better.
My husband has a horrible fear of intravenous needles. Crippling, palm sweating fear. The phlebotomist was kind, understanding, and calmed my husband's nerves, significantly. Our needle sticks were painless, and it was an all around great experience. I would love to bring recognition to the wonderful phlebotomist, she was a lifesaver. :)
The check-in process was very aggravating. The touch screens either did not work or were very slow. Nobody around to help. I know you probably think it cuts costs, but what you have done in this case is cut a customer. The tech was good, but the check-in was horrible. I will not be back.
convenient automated check-in, reasonable wait, and the specialists are quite fast
Frequently asked questions about Quest Diagnostics
How is Quest Diagnostics rated?
Quest Diagnostics has a 3.1 star rating with 143 reviews.
When is Quest Diagnostics open?
Quest Diagnostics is closed now. It will open at 9:00 a.m.
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