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Quest Diagnostics

3.1

About this business

Location details

402 McFarlan Rd, Kennett Square, PA, 19348, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.151 reviews
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Allison LaPearl's profile image
Allison LaPearl 
2 months ago

Please be aware that if you book an appointment for a drug screening within the last hour of them being open, they won’t see you even with an appointment. My boyfriend took time out of his day job to get a drug screening for his 2nd job. He made an appointment for 2:50pm and when he got there and checked in they told him they wouldn’t do the test because they don’t do them during the last hour of operation. This is not indicated anywhere on their website and the website allowed him to book the appointment. The staff was very... read more

Connie Curnow's profile image
Connie Curnow 
2 months ago

I was just at the Kennett Square Lab Quest this morning having several tests done. The receptionist couldn’t have been nicer, then sent me over to another lovely woman who checked me in who was equally as nice, even more helpful! The x-ray young lady was a sweet heart and so accommodating! Then I had to go on to more ultrasound tests where it was another perfectly good experience, making sure I was comfortable. Besides everyone being nice and accommodating, the facility is clean with plenty of seating and they are on time! I... read more

Wheeze's profile image
Wheeze 
2 months ago

0 Stars should be an option. Only come here if you want to have the laziest, slowest, most unfriendly people taking your samples.Can’t make an appointment for an employment drug screen, if you wait you’re just in there with 15 mad people WITH appointments. They barely can filter through the scheduled appointments let alone take the insisted walk in. Waited over for two weeks to be told my specimen vanished. How this place is allowed to stay open is beyond me. 

Sarah Dodds's profile image
Sarah Dodds 
3 months ago
Maria Jenckova's profile image
Maria Jenckova 
3 months ago

After I forgot my paperwork and I had to check in again as walk-in. I was waiting there for more them half an hour while there was time when nobody else was waiting in waiting room but I wasn't called. They are not friendly and/or welcoming and as you can tell, no willingness and/or sense of urgency. Definitely I won't go there again. 

Frequently asked questions about Quest Diagnostics

How is Quest Diagnostics rated?

Quest Diagnostics has a 3.1 star rating with 51 reviews. 

When is Quest Diagnostics open?

Quest Diagnostics is closed now. It will open on Monday at 9:00 a.m. 

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