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Queen's Family Health Team

2.7

About this business

Location details

Haynes Hall 115 Clarence Street &, 220 Bagot St, Kingston, ON, K7L 5E9, Canada

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m. 5:00 p.m. to 8:00 p.m.
Tue8:30 a.m. to 4:30 p.m. 5:00 p.m. to 8:00 p.m.
Wed8:30 a.m. to 4:30 p.m. 5:00 p.m. to 8:00 p.m.
Thu8:30 a.m. to 4:30 p.m. 5:00 p.m. to 8:00 p.m.
Fri8:30 a.m. to 4:30 p.m.
Sat1:00 p.m. to 4:00 p.m.
SunClosed
2.799 reviews
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Ryleigh Hillier's profile image
Ryleigh Hillier 
on Google
3 days ago

GOD I wish I could rate 0 stars and just tell everyone to AVOID AT ALL COSTS. If you're young and/or disabled and/or a woman, go literally anywhere else. I was prescribed a medication that by a resident who refused to do any tests and that medication has been causing awful side effects. I have been trying for 3 bloody days to get through and get an appointment. Every time I call and press 1-1 to get to their booking line, I get put on hold. One day I called twice and was on hold for 45 and 53 minutes respectively before givi... read more

Serena Alee's profile image
Serena Alee 
on Google
a week ago

Very Disappointed in reception at Queens Family Health Team I’m very disappointed in the level of service at Queens Family Health Team. I’ve tried calling multiple times to book an appointment, but the phone is never answered. The new receptionist has been especially unhelpful, and it’s become nearly impossible to get through or receive any kind of support. This kind of poor communication is unacceptable for a healthcare facility. I hope these issues are taken seriously and resolved soon. 

H M.'s profile image
H M. 
on Google
3 weeks ago

The only reason I give more than one star is because the nurse Amy deserves 5 stars herself. She is extremely kind, and just awesome overall. I wish everyone at this clinic could follow her example. In every other aspect this clinic is terrible and a textbook example of everything bad you hear about the healthcare system. Extremely patronizing and dismissive experience every time me or someone in my family goes here. I am generally healthy but every time I have gotten a second opinion they tend to disagree with what the doct... read more

Preben Jacobsen's profile image
Preben Jacobsen 
on Google
a month ago

Absolutely terrible, never anawer their phone and their whole system of communication is a mess and shows total lack of respect for their patients which is a shame because the doctors and staff are great but the management belongs on a different planet. 

Yodhveer Ghuman's profile image
Yodhveer Ghuman 
on Google
a month ago

I have always had a great experience with every visit to this clinic. Dr. Tranmer is our family doctor, and I don’t mind having residents see me. They provide extra support for the attending doctor, especially considering how busy they are. Whenever Dr. Tranmer comes to see us, she is thorough and never rushes through the appointment; she genuinely tries to help. I have nothing but positive things to say about this clinic. 

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Frequently asked questions about Queen's Family Health Team

How is Queen's Family Health Team rated?

Queen's Family Health Team has a 2.7 star rating with 99 reviews. 

When is Queen's Family Health Team open?

Queen's Family Health Team is closed now. It will open on Monday at 8:30 a.m. 

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