Quality Urgent Care

Tabetha Reiman 

on Google

3 months ago

Not impressed with QUC. Took my 2 year old in late on a Saturday, i get its annoying to do that but i was concerned. I thought it was best to try Urgent Care than the ER for a fever and lethargy. Got to town around 4:30, we live an hour away. They close at 5. Checked in, filled out paperwork, got called back. Nurse came in tried to take his temp, he had been running 100 degree temps all day. Said it was 98. I didn't think she tried super hard to get an accurate temp but I said whatever. Noticed my son had gotten a rash on th... read more

Mandy Carlson 

on Google

4 months ago

Absolutely no issues with the doctors here. I avoid this clinic at all costs unless absolutely necessary. Every time I have gone here or needed to take a child in, I ALWAYS verify insurance info and my address because I have yet to get a bill from them in several years. I called in February (after I received my insurance benefits mail seeing it had been taken care of) to see why I still haven’t received a bill for my daughter’s appt. True to past experience, I’m told that there is no balance in my account and that’s why I ha... read more

Shawna Ebert 

on Google

5 months ago

In good people good doctors 

Kelly Wilhelm 

on Google

10 months ago

I visited when I needed an urgent care while traveling. They billed my visit as a clinic visit, costing me about $500. I asked if they could properly code the visit as urgent care, and the desk staff told me "we just bill everything as a clinic visit. It's easier". When I asked why it said "Urgent Care" on the side of the building, she got snippy and said "it says 'and clinic too". I had to go through a months long dispute with my insurance to get this corrected. I am not sure if the staff is just incompetent regarding billi... read more

dee doyle 

on Google

11 months ago

I would love to give this a 5 star rating as the service is awesome. The billing department could use a bit more training. I have a claim that they submitted but medicare has never received. I've attempted to communicate with office in McCook & their billing department & it was eventually turned over to collections. Now, RRB medicare has moved it to their 2nd level of investigation because no matter how many times billing insists they have submitted the claim, medicare does not have it.