Issaquah Sewing & Vacuum - Issaquah, WA

Cindy D. 

on Birdeye

a year ago

So, I wrote a review about a week ago and have an update. After calling back Friday night and asking for all my money back, the offered me another machine with more features for the same money. They did come through, in getting me another machine. They still had a number of comments at times that irked me. I do work a significant number of hours and while the offer to walk me through the machine was nice, finding time during the business day was not going to be easy. I also questioned how much extra I would get out of t... read more

Lori H. 

on Birdeye

a year ago

Disappointed with the “service.” I explained the various problems I was having, and after 3 weeks I was told the mechanic could find nothing wrong. The machine still does not work properly, esp. buttonhole functions, but I am not about to pay another $179 to have him find nothing. 

Cindy D. 

on Birdeye

a year ago

I can not begin to tell anyone how frustrated I am with this store. I bought a sewing machine there on Friday. The machine lost a stitch when zig zagging. I took it back on Monday. Was told that replacing the housing for the bobbin would fix the machine. Schlepped back home to North Bend after being told what they did would fix it. Started to sew and it was back to not catching stitches. Ran a trouble shooting regime, changing needle, thread, reloading bobbin, blowing out the bobbin area, changing tension, changing fa... read more