Quality Inn & Suites Banquet Center

Kowboi69 THE GOAT 

on Google

2 weeks ago

Ray is a scholar and a gentleman very helpful always and kind very respectful i gentleman blessings 🙌 🙏 

P G 

on Google

2 weeks ago

Our stay at the Quality Inn was mostly okay. The beds were comfortable, which was a plus. However, the room was dusty and could have been cleaned more thoroughly. We also requested housekeeping twice during our stay and did not receive service. The bigger issue was with one of the managers, who was extremely rude for no reason during our interaction. Customer service could definitely be improved. It was disappointing to see a situation where $470 in business was lost over a $35 issue, which felt unnecessary and unprofessiona... read more

Alauna Ja 

on Google

a month ago

Overall, I had a great stay. My room was clean and staff was so friendly and accommodating. I would stay here again! 

A Stevens 

on Google

a month ago

I cannot speak for all Quality Inn and Suites, but I made an on-site reservation with the Livonia location on Plymouth Rd. After viewing the room and experiencing a strong odorous smell of smoke which was also burning my eyes, I immediately canceled it and requested a refund. Instead of getting one, my text alert from Huntington Bank noted a 2nd withdrawal 47 minutes later. If I did not have this alert, which notes the amount, the time, the company and the ending balance, I would've assumed I was credited. I went an hour lat... read more