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Quality Heating & Cooling

4.8

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1930 Lincoln Way E, Massillon, OH, 44646, United States

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4.8920 reviews
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terry pritchard's profile image
terry pritchard 
4 weeks ago

Technician Steve W performed a very thorough inspection of our A/C unit. The coils were very dirty and he flushed them and said that our unit should perform much better . He spent over 2 hours checking all the parts to our unit . Thank you for a very thorough inspection 

Michael Santucci's profile image
Michael Santucci 
a month ago

Waste of time and money. I had them come out to do a diagnosis because they were "cheaper" than the competitor. Tech came out and pointed out other items that did not pertain to the issue. I wouldn't have minded this except after over 3 hours he did not give me a solution nor an estimate yet I still had to pay. He stated he would have to schedule project managers to come out to give me any info. The next company I used found an issue within 20 min and had a resolution for me with an accurate estimate. Pay a little more initi... read more

Clint's profile image
Clint 
2 months ago

Josh did a great job with service call, outstanding service and knowledgeable willing to answer all questions! He was on a mission to get the job done from the time he arrived till departing! Great job. 

Michael Santucci's profile image
Michael Santucci 
2 months ago

Waste of time and money. I had them come out to do a diagnosis because they were "cheaper" than the competitor. Tech came out and pointed out other items that did not pertain to the issue. I wouldn't have minded this except after over 3 hours he did not give me a solution nor an estimate yet I still had to pay. He stated he would have to schedule project managers to come out to give me any info. The next company I used found an issue within 20 min and had a resolution for me with an accurate estimate. Pay a little more initi... read more

James Walker's profile image
James Walker 
2 months ago

After another company's employee declared my aging A/C unit unrepairable, Cody from Quality spotted its bad capacitor immediately and replaced it with with an American made one. Problem solved. However, after my asking him to have a look at my furnace, Cody spotted a failing blower motor (oil) and photographed the cracked heat exchanger on my 27-year-old unit. I'll have my new Trane furnace installed very soon. By Quality, of course. 

Frequently asked questions about Quality Heating & Cooling

How is Quality Heating & Cooling rated?

Quality Heating & Cooling has a 4.8 star rating with 920 reviews. 

When is Quality Heating & Cooling open?

Quality Heating & Cooling is open now. It is open 24/7. 

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