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Quality Canadian Home Improvements

3.8

About this business

For over 20 years the experts at Quality Canadian Home Improvements has been providing the best roofing services and home improvements to Cobourg, Port Hope, Grafton, Brighton, Castleton and all of Northumberland County. We are fully licensed and insured, and offer free, no obligation quotes. We specialize in shingle roofing, metal roofing, flat roofs, inspire slate roofing and eavestrough & aluminum work. Call us for new roofs, roof replacement and roof repair for both residential and commercial applications. Please contact... read more

Location details

445 Brimley Rd S, Grafton, ON, K0K 2G0, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.832 reviews
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Linda's profile image
4 years ago

Roof replacement, eavestrough replacement Substandard work and false claims of work done, required us to hire an independent roofing inspection company. As a result we have to replace all roof installations done by Quality Canadian Home Improvements to bring the job up to standards and make good any warrantees. Gardens were trampled and mulch pathways were scooped up and removed along with some of the roofing debris. Cleanup not good. Workers were pleasant, but we would certainly not recommend this company. 

Business response:

QCHI stands by its work. When advised by the customer that there were issues with the roof QCHI had installed, as is our policy, we responded quickly and offered two solutions. The first and preferred solution we offered was QCHI would re-do the entire roof at no charge to the customer and at the customer’s convenience. The second solution we offered was if the client wished to have the work re-done by another roofing company, once the work was completed, QCHI would issue a cheque for the full amount of its original invoice ... read more

Dan&Sarah's profile image
Dan&Sarah 
4 years ago

Great experience Our roof was in desperate need of repair. We got a few quotes and Quailty Gome Improvements was the best by far. We had a great experience with Kenny and his team, and would definitely recommend. 

Business response:

Thank you very much it was a pleasure working with you and your wife I am glad to hear you were pleased with all the work we did thank you very much 

Private User's profile image
Private User 
4 years ago

New Roof Poor customer service, always having to follow up, and defective work. Lots of garbage, had to follow up to have that taken care of. Roof work completed without setting plumbing stacks straight. Shingles missed etc. Equipment left behind on the roof. 

Business response:

My sincere apologies a lot of this is information that was not brought to my attention as you did not inform me The only deficiency that you brought to my attention was the fact that the plumber pipes were installed on an angle which they were installed by your plumber not our roofers and without hesitation when it was brought to my attention I went to your house and corrected it As this was a new construction and we completed your roof in the dead of winter through Highwinds and snow I did explain to you we would have to co... read more

linda.farquharson's profile image
linda.farquharson 
4 years ago

Roof Work was well done The pricing was better than any other estimates with the same product Warranty for work done also exceeded other companies 

Business response:

It was our pleasure doing work for you I'm glad you were happy with the job 

John's profile image
4 years ago

Re-shingle my roof Happy either the work done and it was completed in the time quoted., very professional. 

Business response:

Thank you so much for your response. We appreciate it immensely. 

pflynnpress's profile image
pflynnpress 
4 years ago

New Roof Kenny and his team did a fantastic job on our roof. They did everything they said they were going to do and went above and beyond to ensure we were completely satisfied with the finished job. I’d highly recommend them and wouldn’t think twice about hiring them again!!!! THANK YOU!!! Rob 

Business response:

Thank you very much we really appreciate you doing work for you and your family 

Frequently asked questions about Quality Canadian Home Improvements

How is Quality Canadian Home Improvements rated?

Quality Canadian Home Improvements has a 3.8 star rating with 32 reviews. 

When is Quality Canadian Home Improvements open?

Quality Canadian Home Improvements is open now. It will close tomorrow at 12:00 a.m.  

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