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1 World Way, Los Angeles, CA, 90045, United States
Get directionsI paid for a comfort seat on flight QR739 from Doha to Los Angeles — but Qatar Airways changed my seat without notice and gave me a terrible one in the last row. I was injured at the airport due to this unexpected change and had to fly with a broken arm and no support or medication from the airline. They refused to compensate me unless I sign a document that waives all my rights. This is unacceptable for a premium airline. Shame on Qatar Airways. I’m filing complaints with QCAA, IATA, DOT, and others. Never again.
I recently flew with Qatar Airways Business Class and was thoroughly impressed. Having previously traveled frequently with Emirates Business Class, I can confidently say that Qatar Airways offers an exceptional experience that sets a new standard. The seating was incredibly comfortable, with ample space and a fully flat bed, making long-haul flights much more enjoyable. The in-flight service was outstanding, with attentive staff and a well-curated menu that surpassed my expectations. The overall experience was more refined a... read more
I Purchased extra luggage vouchers, then I canceled my trip but they refused to refund the extra luggage vouchers and they said that I can use them in a future trip. So I book a flight again and they refused to utilize the paid for vouchers saying those vouchers are being refunded ( as per thier system), yet I never received a refund on them.I called thier bad customer service department in India multiple of times and emailed them multiple of times and chat on line with them multiple of times and they gave me the run arround... read more
My wife and three children were traveling from Canada to LA and onward to the subcontinent when our flight WS1524 was delayed. Despite this, Qatar Airways flight QR0740 slammed the door in her face, abandoning a mother and her kids with no support whatsoever. The counter staff was not only dismissive but outright rude, refusing to accommodate or offer a single viable solution. The complete lack of empathy, professionalism, and responsibility is beyond unacceptable. A family stranded due to circumstances beyond their control... read more
Horrible airline. I booked my son on a flight from Doha to LAX and paid extra so he has a seat with extra leg room. The airline changed the flight for some reason, and in the process dropped the seat assignment. Now he’s stuck on a 16 hour flight wedged in a middle seat, and he’s over 180 tall. Of course they’re now saying nothing that can be done. And this all after a layover of 11 hours at the airport because of the flight change. And about Hamad Int’l airport. A room at the hotel in the airport is &400 per night? And a... read more
Qatar Airways has a 2.6 star rating with 156 reviews.
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