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1 World Way, Los Angeles, CA, 90045, United States
Get directionsThis airline is a disappointment. They do a good job at advertising the inflight experience and it is good (but has shortcomings). However, everything else is abysmal. 1) On a flight from LA to Doha - We got delayed by 4 hours - and then asked to board the flight and once we boarded we were told the flight will no longer be non-stop and they will stop in London. We weren’t allowed to disembark the flight. To top that we ended up no knowing how long we will stay in London and not allowed to leave the plane. In the end we wait... read more
My wife and three children were traveling from Canada to LA and onward to the subcontinent when our flight WS1524 was delayed. Despite this, Qatar Airways flight QR0740 slammed the door in her face, abandoning a mother and her kids with no support whatsoever. The counter staff was not only dismissive but outright rude, refusing to accommodate or offer a single viable solution. The complete lack of empathy, professionalism, and responsibility is beyond unacceptable. A family stranded due to circumstances beyond their control... read more
I paid for a comfort seat on flight QR739 from Doha to Los Angeles — but Qatar Airways changed my seat without notice and gave me a terrible one in the last row. I was injured at the airport due to this unexpected change and had to fly with a broken arm and no support or medication from the airline. They refused to compensate me unless I sign a document that waives all my rights. This is unacceptable for a premium airline. Shame on Qatar Airways. I’m filing complaints with QCAA, IATA, DOT, and others. Never again.
I recently flew with Qatar Airways Business Class and was thoroughly impressed. Having previously traveled frequently with Emirates Business Class, I can confidently say that Qatar Airways offers an exceptional experience that sets a new standard. The seating was incredibly comfortable, with ample space and a fully flat bed, making long-haul flights much more enjoyable. The in-flight service was outstanding, with attentive staff and a well-curated menu that surpassed my expectations. The overall experience was more refined a... read more
I Purchased extra luggage vouchers, then I canceled my trip but they refused to refund the extra luggage vouchers and they said that I can use them in a future trip. So I book a flight again and they refused to utilize the paid for vouchers saying those vouchers are being refunded ( as per thier system), yet I never received a refund on them.I called thier bad customer service department in India multiple of times and emailed them multiple of times and chat on line with them multiple of times and they gave me the run arround... read more
Qatar Airways has a 2.5 star rating with 159 reviews.
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