Puyallup Mazda

Robert B. 

on Birdeye

2 years ago

Dishonest or Incompetent: The Outcome is the same. On 2/18/16, after having driven a 2013 Toyota Venza with 15,000 plus miles on it, with what I was also told still had a 3 year, 36,000 mile manufacturer’s warranty I agreed to purchase the auto. I left the car with them to pick up the next afternoon, get the paperwork ready and asked if they could change the front wiper blades as well. When I returned, I was told that the service department said the wiper blades were fine. They weren't fine they blurred the windshield when u... read more

kelsie b. 

on Birdeye

2 years ago

I was lied to from the beginning they put in an aftermarket auto start that has messed up other wiring they tried to make up for their wrongs by allowing us to trade vehicles which when I went to drive off the lot noticed there was a major problem and come to find out the motor was blown. so instead of fixing the motor they gave us back our old lemon they had sold us. And left 6 hard inquiry hits on our credit when asked to remove them they said they couldn't which is a lie because all of this was done under my fiancee' name... read more

Dillan "The R. 

on Birdeye

2 years ago

Not impressed what-so-ever with a hard sell almost full second sticker offer. C'mon. Come to find they are NOT well with the BBB. 

kelsie b. 

on Birdeye

2 years ago

About a month ago I went to you Milam Puyallup and found an Acadia that I fell in love with there was some issues with it so the salesperson promised to fix whatever the issue was as long as we paid the sticker price instead of the sale price well come to find out that the warranty that we purchased would have covered the issue that was wrong with the vehicle so instead of saying something they decided they were still going to charge us the full sticker price instead of the sale price even though the warranty that we purchas... read more

joe c. 

on Birdeye

2 years ago

Jt went over the in helping me get in to the truck I want when know one eles would if it buy a lefted truck u most go see this guy he will do what it takes 

Jef J. 

on Birdeye

2 years ago

Bilori helped me in purchasing my Mazda 3! I could not be happier with the customer service and the price options of the vehicles they have on the lot! Would definitely recommend this dealership and Bilori to anyone seeking to buy a car.