Pushpay's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pushpay

3.3

About this business

Pushpay provides<span id="docs-internal-guid-42b9233e-7fff-7696-17fe-3c52eb807bb1" style="font-size: 10.5pt; background-color: transparent; font-variant-numeric: normal; font-variant-east-asian: normal; font-variant-alternates: normal; vertical-align: baseline; white-space: pre-wrap; font-family: Arial; color: #1d1c1d;">software solutions that simplify engagement, payments, administration, and video streaming for mission-driven organizations</span>. 

Location details

18300 Redmond Way #300, Redmond, WA, 98052, United States

Get directions
WeekdayScheduleStatus
Mon08:00 a.m. to 5:00 p.m.
Tue08:00 a.m. to 5:00 p.m.
Wed08:00 a.m. to 5:00 p.m.
Thu08:00 a.m. to 5:00 p.m.
Fri08:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.347 reviews
Select a rating
David L's profile image
David L 
2 months ago

Terrible service. Lied the whole time. They said they would work with us and failed to do so. Collected every month "per contract" but never provided support or assistance. Stay clear of this one. 

John S's profile image
John S 
9 months ago

Please stop spam calling charitable organizations to solicit your services. We are not interested and have informed you of this multiple times via text and e-mail. **** from PushPay has contacted my organization 4 times a day for the past 2 months. A complaint will be filed with the **** 

Anne H's profile image
Anne H 
a year ago

Our church was extremely frustrated and disappointed with the customer service we received from this organization. Last year we knew that we were going to switch to a different company and at the time asked for a 9 month contract. We were told that they didn't do shortened contracts, but when they called in a year, we could choose to not renew. No one called when it was time to renew and they automatically charged our account the price of a full year's subscription. When we contacted them to cancel and ask for a refund, they... read more

Business response:

I am so sorry to hear you've had an unsatisfactory experience and I apologize for the inconvenience. Enabling customers like you with technology to help support your mission is important to us, so thank you for taking the time to share what happened. I have been in contact with our Customer Support team and they are working to execute the agreement you came to. Have a blessed day. 

Aaron W's profile image
Aaron W 
a year ago

Made the the switch to Pushpay they was very helpful and very kind. the ******************* was very helpful and the whole team was. they helped ** get our app setup. thank you Pushpay 

Dorothy F's profile image
Dorothy F 
a year ago

I am grateful to not only be a part of a church that puts God and our Lord and Savior above all else, but also grateful for the camaraderie, fellowship, love and care the church as a whole possesses and administers. Beach ****************** involvement is astronomical, reaching folk near and far. The Church staff and congregation are a connected people, who believes that applying the Word to our lives will not only enable us to have a closer walk with God and our Savior, but to be transformed in our characters by the renewal... read more

Darryn T's profile image
Darryn T 
a year ago

Absolute nightmare no support sales team promised us a complete full on boarding process nothing ever happened we left multiple emails no one was ever consistent in helping us then they turned around and told us we the problem 

Business response:

I am so sorry to hear about your bad experience. Customer satisfaction is our top priority and I am truly sorry that wasn't delivered and understand how frustrating that must be. I reached out to the Implementation team and your feedback has been shared with them. We will strive to deliver a better implementation experience in the future. If you have any additional concerns to share, please let me know. 

Ken C's profile image
Ken C 
2 years ago

The Pushpay ChMS offers a robust solution for engaging and communicating with your congregation. There is a range of tools and resources to meet many needs. But because of all the offerings, it can be confusing and frustrating trying to learn it on your own. To help with that a range of training options are offered, from onsite trainers, live and recorded webinars, help videos and articles. There are a couple of options of ongoing support available, depending upon how quickly you want to get an answer.No system is perfect fo... read more

Business response:

We appreciate your honest and transparent feedback, ***! We're glad that you have found value in our tools as well as our support. It is our mission to support and come alongside our customers to help them serve their communities in the ways they have been called. Thank you for trusting ** to join you on your journey! 

Barbara U's profile image
Barbara U 
2 years ago

I am a fan of this company. Our church uses several of their products and they have been a great source of help and save staff time. We took advantage of their onboarding for the app and ChMS and it was well worth our investment. Their training has helped us teach staff and volunteers. When I have a question or a problem I have several options to get the answer. The online giving platform is easy to use. Many of our members use the recurring gift option making it easier for us to predict cash flow. When we were deciding on w... read more

Business response:

Thank you, *******. We believe that churches deserve the best software to help them achieve their mission, and we never stop working to find new and innovative ways to make that possible. Blessings to you. 

Lisa H's profile image
Lisa H 
2 years ago

A total nightmare with this company. Signed a contract and then they left me to do everything for myself. I was lucky to get an answer to a question. Needed help and 4 months later and ************************************************ about the issue, let alone resolve it. Would not recommend this service to anyone. 

Frequently asked questions about Pushpay

How is Pushpay rated?

Pushpay has a 3.3 star rating with 47 reviews. 

When is Pushpay open?

Pushpay is closed now. It will open tomorrow at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com