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PuroClean of Northwest Rochester

4.9

About this business

PuroClean of Northwest Rochester is a premier property restoration company that proudly serves the families and businesses in Greece, North Greece, Charlotte, West Irondequoit, Irondequoit, Spencerport, Hilton, Brockport, Hamlin, Gates, and surrounding areas. Owner Randall Barrett is committed to delivering prompt, professional, and outstanding customer service. Whether it is water, fire, or mold damage, our technicians hold the highest certifications in the restoration field. Not only will we restore your property to pre-lo... read more

Location details

1999 Mt Read Blvd Bldg 3, Rochester, NY, 14615, United States

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4.939 reviews
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Fiona C's profile image
Fiona C 
3 years ago

We can’t emphasize enough how happy we are with the quality of service received from Puroclean. They went above and beyond in every way. They assisted us with drying out, cleaning, sanitizing and painting our basement, and eliminated water and moisture problems as well. They responded promptly to our phone calls, were punctual, explained what they were doing and why, and treated us as if we were family. Randy helped us through a very difficult situation with sensitivity, creativity, and exceptional and caring customer suppor... read more

Susan G's profile image
Susan G 
4 years ago

Randy provided great service and cleaned our office to make it safe. Randy was prompt and would use Puroclean again. Highly recommend this company. 

Kenneth P.'s profile image
Kenneth P. 
4 years ago

Randy provided high quality and timely service remediating a badly backed up drain in an apartment I manage. He offered several options to correct the water and mold issues I had and did so in a very timely manner. The quality of his work was excellent and he showed a genuine concern for the problems I had experienced and a desire to correct these issues with quality work. 

Business response:

***, Thank you for this review. We are happy we could help with your water and mold damage restoration needs at you apartment complex. If you have additional water, fire, mold or biohazard restoration needs in the future, please do not hesitate to contact PuroClean. 

Steve K's profile image
Steve K 
4 years ago

Randy provided excellent communication and service when it came to mold remediation in our attic. He was responsive when needed, knowledgeable, and performed the work within a reasonable amount of time. I would recommend his services! 

Business response:

*****, It was a pleasure serving you by removing the mold from the attic of your home. We are glad we could help. If you ever have damage due to water, fire, mold or a biohazard, please do not hesitate to contact PuroClean The Paramedics of Property Damage. 

WILLIAM B's profile image
WILLIAM B 
4 years ago

very satisfied with service. Job well done and on time. 

Business response:

****, We are glad you are satisfied with the mold remediation we performed in your attic. Call PuroClean anytime with any property damage issue you may have. We would be happy to serve you again if needed. 

Kevin's profile image
Kevin 
4 years ago

Everything - literally everything - was fantastic! Professional. Great work. Super communication. Conscientious of cleaning. Exceeded expectations! 

Business response:

Thank you for this wonderful testimonial! We are glad you are pleased! We take pride in delivering excellent customer service. We look forward to serving you again in the future. 

Philip O's profile image
Philip O 
4 years ago

Puroclean was recommended to us by our insurance company. Randy from Puroclean called and within an hour showed up and immediately was concerned with a water problem we were having in our basement due to heavy rain. Although the insurance co. would not cover any damages due to "ground water" , Randy was very concerned and went out of his way to help us . Without charging us a cent, he rushed over with a dehumidifier and a large fan to dry everything out and loaned it to us for several days. He took pictures and forwarded the... read more

Business response:

We appreciate the feedback. We got into this business because we love serving others, so we are glad we could help! 

Frequently asked questions about PuroClean of Northwest Rochester

How is PuroClean of Northwest Rochester rated?

PuroClean of Northwest Rochester has a 4.9 star rating with 39 reviews. 

When is PuroClean of Northwest Rochester open?

PuroClean of Northwest Rochester is open now. It is open 24/7. 

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