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Pure Water Works, Inc.

4.7

About this business

Specialties Located in Traverse City, Michigan, we sell, rent, assemble and service complete lines of water treatment equipment. We also design, install, and service equipment from Residential treatment systems at 8 gpm (gallons per minute) to Industrial processing over 1,000 gpm. We also have various systems to handle larger commercial requirements, as we have installed internationally in Mexico, South America and Canada. If you're looking for great service and unparalleled expertise in matters of water filtration, reverse ... read more

Location details

720 South Garfield Avenue, Traverse City, MI, 49686, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
4.7362 reviews
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Craig Rosenberg's profile image
Craig Rosenberg 
5 years ago

Do not do business with this company. Staff is rude and they bill you for services that were not performed. Called them in the fall because my tank was leaking. They said it wasnt the tank but another component. Charged me $500 to fix. Tank was still leaking a month later so they came back out and said yes, it's leaking and charged another service fee to state the obvious. Gave me an estimate to replace the tank. I told them we would not be using them for a new system. They billed me anyways for the new tank. When I called, ... read more

Dana W. Pratt III's profile image
Dana W. Pratt III 
5 years ago

I have been a raving PWW fan since 1999 and have always found the staff friendly and knowledgeable. I replaced the original water softener recently that PWW installed when I built the house back then. The new technology that PWW crafts to your individual water situation is awesome. During a recent visit to the business to pick up salt, I had a chance to work with Bill Siegmund himself. I would consider him to be the Doctor of water! He took the time to explain water testing particulars and even personally tested both the hot... read more

Dana P.'s profile image
Dana P. 
5 years ago

I have been a raving PWW fan since 1999 and have always found the staff friendly and knowledgeable. I replaced the original water softener recently that PWW installed when I built the house back then. The new technology that PWW crafts to your individual water situation is awesome. During a recent visit to the business to pick up salt, I had a chance to work with Bill Siegmund himself. I would consider him to be the Doctor of water! He took the time to explain water testing particulars and even personally tested both th... read more

Dana Pratt's profile image
Dana Pratt 
5 years ago

Top Notch Sales and Service I have been a raving PWW fan since 1999 and have always found the staff friendly and knowledgeable. I replaced the original water softener recently that PWW installed when I built the house back then. The new technology that PWW crafts to your individual water situation is awesome. During a recent visit to the business to pick up salt, I had a chance to work with Bill Siegmund himself. I would consider him to be the Doctor of water! He took the time to explain water testing particulars and even pe... read more

Dana P's profile image
Dana P 
5 years ago

I have been a raving PWW fan since 1999 and have always found the staff friendly and knowledgeable. I replaced the original water softener recently that PWW installed when I built the house back then. The new technology that PWW crafts to your individual water situation is awesome. During a recent visit to the business to pick up salt, I had a chance to work with Bill Siegmund himself. I would consider him to be the Doctor of water! He took the time to explain water testing particulars and even personally tested both the hot... read more

Dana P.'s profile image
5 years ago

I have been a raving PWW fan since 1999 and have always found the staff friendly and knowledgeable. I replaced the original water softener recently that PWW installed when I built the house back then. The new technology that PWW crafts to your individual water situation is awesome. During a recent visit to the business to pick up salt, I had a chance to work with Bill Siegmund himself. I would consider him to be the Doctor of water! He took the time to explain water testing particulars and even personally tested both the hot... read more

Dennis P's profile image
Dennis P 
6 years ago

Pure Water Works ruined my wood bedroom and hall floors when they improperly reinstalled my iron breaker water filter and water flooded these areas each time the system recycled from April 10-June 22, 2018.**********************************. Is seasonal and since 2014 I have had no complaints about service or performance. But this spring they neglected to reattach the drain hose to the drain pipe and water gushed onto the floor every three days during the above dates. I discovered the detached drain hose and reattached it Ju... read more

Courtney Gibler's profile image
Courtney Gibler 
6 years ago

Very pathetic how little this place pays their workers. They want people to do plumbing for $10 to start? What a joke!! Claims they would "go bankrupt" if they pay more. Good luck ever having any good employees stay 👍 

Larry E.'s profile image
8 years ago

My whole experience with Pure Water Works has been a NIGHTMARE! Customer service is totally non-existent. Don't expect anyone to call you back, even if they say they will. We worked very hard for two weeks to give Pure Water Works our business before finally cancelling and having Culligan take care of us. Contacted Culligan on Friday and by Tuesday the Health Dept. had their paperwork, the reverse osmosis system was installed, water was tested and we were able to move forward with our loan process. We wasted TWO weeks trying... read more

Frequently asked questions about Pure Water Works, Inc.

How is Pure Water Works, Inc. rated?

Pure Water Works, Inc. has a 4.7 star rating with 362 reviews. 

When is Pure Water Works, Inc. open?

Pure Water Works, Inc. is open now. It will close at 5:30 p.m.  

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