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Puppy Pal

2.7

About this business

This company offers nonshed breeding and raising of small breed puppies. 

Location details

4607 W Indian School Rd, Phoenix, AZ, 85031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.713 reviews
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Jeff H.'s profile image
15 years ago

My experience was fine, overall. I purchased a Yorkie-Poo from this breeder in 2002. She was quite healthy and still is. I agree with some of the other reviewers that the storefront is not in the best area of town, and frankly it looks a little skanky inside. 

john s.'s profile image
16 years ago

Got a WONDERFUL dog Okay, this place has its positives and negatives... 

Aaron T.'s profile image
16 years ago

Our wonderfull Puppy - Thank you Puppy Pal I bought my puppy, a cocker, from Puppy Pal in 1999. Shelly, has been the most wonderful puppy in our family. She is so cute, and very normal down to earth puppy. She has no medical problems and has just been a wonderful, smart, puppy. 

dani d.'s profile image
16 years ago

PUPPY PAL IS HORRIBLE! Most disgusting place I have ever been in. Bought a yorkipoo from this shop and 1 week later he started having seziures. I took him to the emergency and they said he had distemper! Do not buy from here. Report to BBB if you have had a sick puppy from this place. Let's get this place closed down for good! http://stoppuppymills.org/forms/tell_us_your_story.html 

Nichole R.'s profile image
Nichole R. 
17 years ago

We keep going back I'm not sure what the other reviews are talking about. I've been to Puppy Pal four times and have purchased 5 different dogs from them on seperate occassions. Two were for myself, one for my mother, and two for two different families. We've had our dogs for 4 years now as has my mom and I've never had better dogs. Our little boy was timid at first but came around and is such a good dog we want to clone him. As for the condition of the place...I'm very sensitive to pet stores and their conditions and there ... read more

Rosa V.'s profile image
17 years ago

PLS NEVER BUY A PUPPY FROM THERE! FILTHY PLACE! i purchased my doggy there in Feb 07. WILL NEVER GO BACK AGAIN! And will learn to research! My husband and i have been trying to have a baby and have been unsuccesful:( so I decided I needed a puppy to love! We got to this place! Which i thought was going to be wonderful! it was horrible, dirty,smelly and every other disgusting word in the book! The lady Kim and Elzie were very Nasty! Never answerd calls, emails, I even went back! They were never there! My poor yorky is not nor... read more

lisa w.'s profile image
17 years ago

OH MY HELL Its funny the 2 reviews that show are the ones that say nice things about this place, makes u wonder if the owners wrote them. I went into that hole with my daughter on June 15th. I locked my doors driving because it was such a bad area. Then looked around before getting out of car, i was looking for 10 acres!!! The whole store was smaller than my living room. The dogs were dirty and there was poopies all over. The owner was watching Shrek in the back and smoking her cancer sticks, it made me sick, two of the dogs... read more

Sandi W.'s profile image
17 years ago

Horrible Conditions The place smelt filthy. Beyond my better judgement I purchased my puppy from her. My puppy is wonderful so far, except had to be treated for coccidiosis. When I called to inform her she seemed to careless. I would never purchase another puppy from her. Rude, short and very uncaring. 

Jean K.'s profile image
18 years ago

This place broke my heart! Once I finally got someone to answer the phone, Kim, I made an appointment to meet her at their "showroom" on Indian School. What I found when I got there was a little space in a crummy strip mall and filled with cages full of puppies. If you look at their Web site they make themselves sound like they have an idyllic setting with pampered puppies. Kim never showed up for our meeting so I drove over 100 miles round trip just to see these poor babies all alone in their cages. She never responded to m... read more

Frequently asked questions about Puppy Pal

How is Puppy Pal rated?

Puppy Pal has a 2.7 star rating with 13 reviews. 

When is Puppy Pal open?

Puppy Pal is closed now. It will open at 9:00 a.m. 

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