Pulmonary Disease & Critical Care, Santa Cruz Main Clinic

Frances Breen 

on Google

8 years ago

They used to be good before they became part of Sutter. Now a patient is allowed 8 minutes with a doctor, and you may have to wait an hour for even that. You are not allowed to talk about more than one issue per visit -- if you dare to ask a question off-point you are told to make a other appointment (this happened to me). I was kept waiting for more than one and a half hours for a biopsy procedure scheduled three months prior. My husband waited an hour for a follow-up with a specialist, and when he asked how much longer it ... read more

Dan Smith 

on Google

8 years ago

Had to come to the urgent care and everyone here was very nice and professional. Our incident turned out to not e too bad but it was nice to k ow there is a quality urgent care here in town. 

Jeff Tuilefano 

on Google

8 years ago

I had my first appointment since joining. Go Obama Care. The new doctor was very attentive and listen to what I had to say even when I had a disagreement with her concerning certain results of surgery I had undergone years ago. She was authentic and I felt she really cared about what was going on with me and all my concerns . She was willing to ask other doctors to see what their views were. I found the good doctor willing to listen and find my needs important whether or not they were trivial to her or life-changing. It was ... read more

Willie Najar 

on Google

9 years ago

Had a appointment for my mother which is in critical conditions, & they have the nerve to make us wait more than 2hrs before we had to tell them why so long!! Told us the doctors are behind on work!!