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Puente Hills Subaru

3.9

About this business

Location details

17801 Gale Ave, Industry, CA, 91748, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.9520 reviews
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Julieta E. Munoz's profile image
Julieta E. Munoz 
5 years ago

DO NOT TAKE YOUR CAR TO Subaru of Puente Hills! ‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️‼️They stoled my brothers wheels, registration documents and wipers of their lot. Puente Hills Subaru’s is not claiming responsibility for the stolen items and DID NOT FILE A POLICE REPORT UNTIL THE AFTERNOON ONLY BECAUSE WE DEMANDED ONE. They claimed they were only doing an “internal investigation” They also DENIED to show us pictures of the car from the time they notice the wheels where “stolen” because it was for the “internal investigation” after t... read more

Reyneiro Larios's profile image
Reyneiro Larios 
5 years ago

Avoid dealership!!! Maybe they can explain how a customers car got his wheels stolen while it was legally in their possession and under their responsibility. Also how they discovered the car had the wheels missing and didn't file a police report until later in the day around 4 pm . Excuse they gave was that they had to run a internal investigation first , didn't know Puente hills Subaru had a detective in their service department. The vehicle was missing items from inside but none of the outside locking mechanism were damage... read more

Alex Corral's profile image
Alex Corral 
recommend  Recommended
6 years ago

100x better than my local dealership in Monrovia. Knowledgeable and kind staff. 

Business response:

Alex, thank you so much for your feedback! Our team will be very happy to hear about your kind words! Safe travels! 

Andrew A Mendoza's profile image
Andrew A Mendoza 
recommend  Recommended
6 years ago

Best experience buying a car I ever had from sales to finance it was a quick honest easy process will definitely recommend and be back myself 🥰🤗 Yaddi and Linda are the best 

Luis Hernandez's profile image
Luis Hernandez 
recommend  Recommended
6 years ago

Fast and courteous service department 

Business response:

Luis, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care! 

Ray Ambrose Tan's profile image
Ray Ambrose Tan 
6 years ago

Make sure your salesman or the finance group is in detail when they talk ask you if you guys want to buy the EQUITY SHEILD PROTECTION PLAN. THEY WILL JUST SAY THAT IF YOU GOT DENT/DINV ON THE CAR AS LONG AS IT’S SMALLER THAN A BASEBALL BALL THEN IT’S fIXABLE AND THEY WILL FIX IT FOR FREE BUT THEY DIDN’T SPECIFY THAT IF YOU A SHARP DENT, THEY WILL NOT FIX IT CAUSE THAT IS WHAT THE “CONTRACT” SAYS. They will not say it up front cause they want to take your money. Just a heads up. Hope this serve as a lesson for the future buye... read more

Dwayne Wilson's profile image
Dwayne Wilson 
6 years ago

I brought my crosstrek in last Saturday tho have them fix a recall issue and checkout an issue with my starlink system, I was getting a message that there was a problem. I spent two an a half hours there waiting. Once I got my car back, I was told that everting was fixed. It has been a week and still have an issue with starlink and getting a message from the app. I am now wasting another two at another Subaru dealer to so that I can get the starlink system fixed and was informed that there is no record showing that the recal... read more

Jennifer Sheng Meiring's profile image
Jennifer Sheng Meiring 
recommend  Recommended
6 years ago

Worked with Dwayne N and Daniella R to purchase a 2020 Forester. There was some minor confusion, but in the end Puente Hills honored a fair price. We appreciate the hard work, and how friendly Dwayne and the PH team were doing the whole process. Thank you. 

Sharon Callon-Schwartz's profile image
Sharon Callon-Schwartz 
recommend  Recommended
6 years ago

Our 2nd purchase with this dealer... got exceptional service and a great deal from Kiel. 

Frequently asked questions about Puente Hills Subaru

How is Puente Hills Subaru rated?

Puente Hills Subaru has a 3.9 star rating with 520 reviews. 

When is Puente Hills Subaru open?

Puente Hills Subaru is closed now. It will open at 9:00 a.m. 

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