Pudong Trans Usa, Inc - El Monte, CA

Barbara W. 

on Yellow Pages

5 years ago

I called on two separate occasions and spoke with customer representative named Ting from the El Monte location. Ting was very rude and impolite. She had a lot of attitude and spoke in a very angry tone. The bill of lading copy I had on hand did not have the container number. I was asking for the arrival notice and provided the bill of lading number. Ting was hesitant to help me look up the information because I did not have the container number on my bill of lading copy even though I told her my name and the company I was c... read more

logistics101 

on Yellow Pages

5 years ago

WARNING - ****Do not ship with Pudong***** I have done my due diligence. They markup local trucking around 150% in the LA area. They choose to markup everything including a simple pier pass that should have a fixed cost (the cost was 50 they charged 70). They do not leverage their huge company to pass on good prices to their customers. They simply use their leverage as a large company to stuff their own wallets. Their service is terrible. When I tried to ask them about their practices they stopped responding to my emails and... read more