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Puddles Pet Grooming

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3.9
32 reviews
|Pet Groomers|Phoenix, AZ 85051

8925 N 43rd Ave #4, Ste 4, Phoenix, AZ 85051

(602) 368-3900

http://puddlespetgrooming.com/

Open now:9:00 am - 6:00 pm

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About

We specialize in All Breed Pet Grooming, Day Care, Long Term Boarding and Behavioral Issues.

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3.9
32 reviews
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Radel V. review for Puddles Pet Grooming
Radel V. on BirdEye

3 years ago

07/15/2018, 19:51 PM
I cannot describe how my experience was with this place as I am still upset amd don't want to appear mean or injust. I dropped the dogs at 9:38 am as I was told first time gets first on the phone. I called 3 other times worried that something might have happened as there was a gap of 4 hours and there were 3 in total handling g the pets. I was told that because they had fleas and ticks the process took longer but in fact y they were not attended and instead put in cage until the majority of the other Peta were out for fear of some fleas getting on other Peta. If that was the case why weren't not you able to handle this situation and isolate to still provide a service I was promised. Resuming I just came to the place to pick up at 8:25 pm 11 hours and ati was t done. Can't imagine what my dog would you since he has never being in a cage let alone no food. I am really sorry for my pet 16 years old for I have put him through. For all of you don't, this place is not good for your "family" pets and foe you as customer. Who knows what they have done to justify the delay to our dog.
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